RP not Credited Queries [July 2013]
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  1.   Click here to go to the next staff post in this thread.   #1

    RP not Credited Queries [July 2013]

    Hello Summoners,

    We have been receiving concerns from players who are encountering an error upon converting their Shells to RP wherein Shells are deducted but no RP credited to the account.

    Please post your concern here with the following information:

    Garena Username:
    Garena User ID (Click your Avatar in Garena Plus to see your User Profile):
    Summoner Name:
    Amount of RP not credited:
    Date of Conversion:


    For valid reports, RPs will be credited within
    3 working days.

    Thank you.

    P.S. Unnecessary, unrelated, non-report and double posts will be automatically deleted and will not be entertained.

    PLEASE READ: POST HERE ONLY IF YOUR CONCERN IS REGARDING YOUR RP NOT CREDITED TO YOUR ACCOUNT AFTER YOU CONVERT. IF IT IS NOT, PLEASE REFER TO THIS
    THREAD.

    Should you have other concerns, kindly create a new thread.

    ~Chii
    [SIGPIC][/SIGPIC]
    I Love Chii XD

  2. #2
    Observer karlomark is on a distinguished road karlomark's Avatar
    Join Date
    May 2013
    Location
    Mars
    Posts
    5
    Garena Username: karlomark
    Garena User ID: 32022873
    Summoner Name: kimkimpogi
    Amount of RP not credited: 50
    Date of Conversion: 7/2/2013 Around 7:00 PM

    I was just converting my 50 GS to RP when suddenly I was disconnected on PvP.Net. I thought that maybe it didn't register. It really did not, pero nawala yung Shells ko. XD. Please credit it as soon as possible as I am going to buy the sale skins.

  3. #3
    Garena Username: daishogun01
    Garena User ID:
    1608574
    Summoner Name: MajoCallMe.Chaos
    Amout of RP no credited: 500
    Date of Conversion: 7/2/2013

    Sir, nagreport na po ako dito kahapon, no response po. -.- So here i am reposting my report.

    Proof:
    Date/Time Transaction ID Description Amount Paid Shells Credited Shells Debited Unused Pass Code
    30-06-13 19:22:07 F6A264F48AD4469DB5BE2DEDB6B117B0 Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:18:01 FB83B523261E4105BACA4B7C8B21623D Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:15:43 C7362B1AF18A443C91B8C8D3AB0D9091 Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:12:32 C25A22B6202946A79D0ECDE435037AEF Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:09:42 0E2F71A2DC8B4EEAA8466D0990CA4ED4 Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:07:30 001A572DF2AF41E1B21AF63D797B01F2 Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:04:52 9BED12E68EB84626A0E6DBDF218AD6CF Garena Prepaid Card (PH) 0.00 50
    30-06-13 19:02:10 B3EE7E111607402B9B194FE7F1B5ACBB Garena Prepaid Card (PH) 0.00 50
    30-06-13 18:58:40 5C21ADC69FD447978506A5BE98D5B899 Garena Prepaid Card (PH) 0.00 100
    18-06-13 13:42:00 CA9C37E2AA6B4AAE862A43644DED8805 100 Riot Points [LOL Shop (PH)] 100

  4. #4
    Garena Username:johncarlos15
    Garena User ID (Click your Avatar in Garena Plus to see your User Profile):
    48576784
    Summoner Name:johncarlos15
    Amount of RP not credited:20
    Date of Conversion:07-3-13

    PCBVT22GE60142 JM97FK22WW8Q

    PCBVT22GE60143 G33RHJHL4A98
    eto po ung dalawang 20 shells na codes tinop up ko po to pareho pero 20 shells lang nacredit sakin


  5. #5
    Garena Username:UnExIsTeD_09
    Garena User ID (Click your Avatar in Garena Plus to see your User Profile):3010864
    Summoner Name: dasdsfsadf
    Amount of RP not credited:100
    Date of Conversion: thursday July 4 2013




    i have 2 codes from load central .. it succeed in top up un garena site.. suddenly when im converting 200 rp.. no 200 rp so 100 by 1 then it says connection time out like that. when i log in my account.. my rp added is 100 only please do it quickly


    OK NA PO.... SALAMAT HAHA TY
    Last edited by unexisted_09; 07-05-2013 at 05:50 PM. Reason: THANKS

  6. #6
    Garena Username:claimed
    Garena User ID: 66090805
    Summoner Name:Arc G. Kaiser
    Amount of RP not credited:300 Shells
    Date of Conversion: january Monday 14 2013

    SIr. Here's my proof
    Jan. 4, 2013 Prepaid Card 100 074C
    Jan. 14, 2013 Prepaid Card 300 4543
    Jan. 25, 2013 Prepaid Card 50 F0DA
    Jan. 29, 2013 Prepaid Card 20 B8D3
    Feb. 13, 2013 Prepaid Card 100 7A1D
    March 13, 2013 Prepaid Card 100 A9E3
    March 22, 2013 Prepaid Card 20 325C
    May 2, 2013 Prepaid Card 50 354C
    June 4, 2013 Prepaid Card 50 BEE8
    June 4, 2013 Prepaid Card 20 DE33
    June 4, 2013 Prepaid Card 20 9723
    June 4, 2013 Prepaid Card 20 13AD
    Last edited by claimed; 07-05-2013 at 07:28 AM.

  7. #7
    Garena Username: oconerian
    Garena User ID (Click your Avatar in Garena Plus to see your User Profile):97051676
    Summoner Name: oconerian
    Amount of RP not credited: 50
    Date of Conversion: july 3 2013

  8. #8
    Garena Username:myonlyname_01
    Garena User ID : 8514539
    Summoner Name: A poems bragi
    Amount of Garena shells: 40
    Date of Conversion:

    KAYA PO GARENA SHELLS YAN KASI PO HNDI KO PO MACONVERT UNG 40 GARENA SHELLS KO IN TO RP KASI PO PAG NG PURCHASE RP AKO ANG LUMALABAS IS YUNG SITE NG ADOBE PERO KAGABI NMAN JULY 4 NKAPAG CONVERT PA KO NG 100 GARENA THEN THE NEXT IS UNG LAST 40 KO ANG ICOCONVERT KO ANG LUMALABAS NA IS UNG ADOBE STABLE NMAN PO YUNG NET KO NAGTRY NA DIN AKO SA SHOP GANUN DIN LUMALABAS PERO UNG IBANG ACOUNT NAMAN NKAKAPASOK NAMAN SILA PAKI AYOS NMAN PO PLEASE!!

  9.   Click here to go to the next staff post in this thread.   #9
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
    Join Date
    Dec 2010
    Location
    Catnip Paradise
    Posts
    5,486
    RP credited to all failed conversions.

    Good day.

    Mercury ♥
    =^●ㅅ●^=

  10. #10

    Garena Username:thetruesexopod
    Garena User ID (Click your Avatar in Garena Plus to see your User Profile):
    93933025
    Summoner Name: KonEl
    Amount of RP not credited: 60
    Date of Conversion:
    7/11/2013

    The problem wasn't in the conversion. I don't know where to report this but when I spent my 60 rp out of my 63 rp to purchase Gragas it said ok... and then I checked my list of champions and he wasn't there. I'm kind of irritated because I wanted to try the pro play Jungle Gragas but I couldn't practice it because of this problem. Please try to fix it.

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