PROBLEM: Password is not correct, please try it later or contact with game master
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  1. #1

    PROBLEM: Password is not correct, please try it later or contact with game master

    I just recently changed my password for routinely security purposes. Password changes were successful and I was able to log-in in my Garena account. However, when I started launching LoL particularly clicking "Start League of Legends", a problem occurred stating that " Password is not correct, please try it later or contact with game master". Kindly help me with this matter. Cheers! I love this game!

    Sincerely yours,
    WhiteBuffalo (Louie)
    LoL Gamer

  2. #2
    .... I thought i were the only one facing this problem T_T please help me gm my garena id 1776698

  3. #3
    Hello GMs,

    Also experiencing same problem.. Already e-mail account@garena.com and sent screenshot error.

    Hoping for an immediate response.

    Thanks!

  4. #4

    Can't start LoL but successfully logged in Garena

    I changed my password in Garena but I can't start my LoL. It keep on saying... 'Your password is not correct, please try it later or contact a game master'. GM help me!

  5.   Click here to go to the next staff post in this thread.   #5
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Hello,

    For those who are encountering this error, kindly contact our Customer Support by sending an email to account@garena.com and request for a manual reset of password.

    Manual reset means they will be the one to reset your password, not you.

    You may also just wait for an hour or so for the system to refresh to recognize your new password.

    Check for their response on your email account and follow the instructions.

    Mercury ♥
    =^●ㅅ●^=

  6. #6
    Quote Originally Posted by GM_Chii View Post
    Hello,

    For those who are encountering this error, kindly contact our Customer Support by sending an email to account@garena.com and request for a manual reset of password.

    Manual reset means they will be the one to reset your password, not you.

    You may also just wait for an hour or so for the system to refresh to recognize your new password.

    Check for their response on your email account and follow the instructions.
    already sent a msg to the given email ad.. hope theres a response thanks and God bless to all the staffs...

  7.   Click here to go to the next staff post in this thread.   #7
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Hai,

    If ever the manual reset still doesn't work, just change back to your old password.

    Just change your password some other time and we'll investigate this case first.

    Mercury ♥
    =^●ㅅ●^=

  8. #8
    2 hours and running.. same error

    support group has not replied yet

    unable to revert to old password, old password is not being accepted by the system

  9.   Click here to go to the next staff post in this thread.   #9
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Is there any error message when you try to change to your old password?

    Mercury ♥
    =^●ㅅ●^=

  10. #10
    GM CHII PLEASE HELP I CANT CHANGE MY NEWPASSWORD BACK TO THE OLD ONE BECAUSE IT SAYS "WEAK" password HOW AM I SUPPOSED TO CHANGE MY PASSWORD KINDLY HELP ME

  11.   Click here to go to the next staff post in this thread.   #11
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Please provide a screenshot of the error message when you try to change to old password.

    Mercury ♥
    =^●ㅅ●^=

  12. #12
    YAY ANOTHER 2 HRS of waiting ) MORE POWER GMS

  13. #13
    http://imageshack.us/photo/my-images/99/51008165.png/ HERE'S WHAT YOU ASK FOR...PLEASE HELP ME WITH MY PROBLEM

  14. #14

  15.   Click here to go to the next staff post in this thread.   #15
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Then hindi sya na-aapply? May error po ba kapag naclick mo ung "Apply"?

    Mercury ♥
    =^●ㅅ●^=

  16. #16
    old password not accepted.. does not meet the minimum security requirements


  17. #17
    Hinde po siya na aaply baka may restriction ksi ehh

  18. #18
    I mean di ko siya ma click sinubukan ko pero ayaw pa din

  19. #19

  20. #20
    sobrang luma na tong account na to wala pa msyadong restriction dati e ngaun kailangan mixed na (letters w/ numbers) kaya di ko ma change paano ngayon yan?

  21. #21
    Parang pareho kmi ni emosick

  22. #22
    GM CHIII JUST NOTIFY US AHH KUNG OK NA ILL KEEP IN Touch
    Last edited by moji123; 10-14-2012 at 03:55 PM.

  23.   Click here to go to the next staff post in this thread.   #23
    Garena Staff GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii has much to be proud of GM_Chii's Avatar
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    Kindly wait na lang po for it to refresh. Since you can't change it to old password na din. >_<

    Anyway, wag po kayong magdouble post, one post is enough na po and you can edit your post po if you want to add something.

    Mercury ♥
    =^●ㅅ●^=

  24. #24
    same with moji123.. i think my account was created 3-4 years ago?

  25. #25
    Quote Originally Posted by GM_Chii View Post
    Kindly wait na lang po for it to refresh. Since you can't change it to old password na din. >_<

    Anyway, wag po kayong magdouble post, one post is enough na po and you can edit your post po if you want to add something.
    The Question is WHEN WAG naman po sana umabot ng sobrang late
    Last edited by moji123; 10-14-2012 at 03:49 PM.

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