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  1. #151

    download or start game installer fail, please check your network.

    [QUOTE=GM_Kaito;1478665]Hi Summoners,

    For users having issue with patching the game client due to an error " Update Servers is Currently Busy " in the Garena Messenger. We would need your help to provide us useful information that we could use to report to certain ISP that are affected.

    Please do provide us the following information

    1.) ISP Account Number
    2.) ISP Account Name
    3.) Pathping result ( Guide Here )( pathping dl.garenanow.com )
    4.) whatismyip.com ( Users IP address )

    Base on our investigation. The patching error is caused by a DNS error, wherein certain ISP failed to provide proper DNS to the user.


    As a temporary fix, we would suggest to change your current DNS setting to google DNS, you may refer to the guide below.

    Switching to a Better DNS Provider

    The first thing we need to do is right-click on the network status notification icon and choose to Open the Network and Sharing Center from the context menu.

    Then click on the Change adapter settings hyperlink on the left-hand side of the Network and Sharing Center.

    Note: as a quick shortcut to get to this point, you can type ncpa.cpl into the Start Menu?s search or Run box.
    Now right-click on the network adapter you wish to change the DNS settings for and select properties from the context menu.

    When the properties for your network adapter open, you will need to select Internet Protocol Version 4 (TCP / IPv4) from the list, then click properties.

    Our example will have opened the IPv4 settings for your network adapter. You will see in the bottom half of the dialog that your PC is set to get its DNS settings ?automatically?. You will need to change that so that we can manually specify the DNS servers we want to use. Now simply choose a service below and enter the DNS server addresses.
    Google DNS
    Preferred: 8.8.8.8
    Alternate: 8.8.4.4
    OpenDNS
    Preferred: 208.67.222.222
    Alternate: 208.67.220.220
    We opted to go with Google DNS for now ? while they could use this data to track your browsing habits, personally we?re not that worried about it.



    Credits To: How-To Geek
    Source:
    http://goo.gl/2kvsDz

    ayaw pa din gumana kahit binago ko nah ung DNS address.

  2. #152
    please help!!!
    ayaw pa rin gumana khit binago ko na ung DNS Add ganun pa din lumalabas.

  3. #153
    it isn't working, tried both google as well as open dns. HELP!!!

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