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  1.   This is the last staff post in this thread.   #1
    LoL Team Product Officer GM_Kaito has a spectacular aura about GM_Kaito has a spectacular aura about GM_Kaito has a spectacular aura about GM_Kaito's Avatar
    Join Date
    Mar 2012
    Posts
    1,236

    Staff Icon 2 Update Server Is Currently Busy

    Hi Summoners,

    For users having issue with patching the game client due to an error " Update Servers is Currently Busy " in the Garena Messenger. We would need your help to provide us useful information that we could use to report to certain ISP that are affected.

    Please do provide us the following information

    1.) ISP Account Number
    2.) ISP Account Name
    3.) Pathping result ( Guide Here )( pathping dl.garenanow.com )
    4.) whatismyip.com ( Users IP address )

    Base on our investigation. The patching error is caused by a DNS error, wherein certain ISP failed to provide proper DNS to the user.


    As a temporary fix, we would suggest to change your current DNS setting to google DNS, you may refer to the guide below.

    Switching to a Better DNS Provider

    The first thing we need to do is right-click on the network status notification icon and choose to Open the Network and Sharing Center from the context menu.

    Then click on the Change adapter settings hyperlink on the left-hand side of the Network and Sharing Center.

    Note: as a quick shortcut to get to this point, you can type ncpa.cpl into the Start Menu?s search or Run box.
    Now right-click on the network adapter you wish to change the DNS settings for and select properties from the context menu.

    When the properties for your network adapter open, you will need to select Internet Protocol Version 4 (TCP / IPv4) from the list, then click properties.

    Our example will have opened the IPv4 settings for your network adapter. You will see in the bottom half of the dialog that your PC is set to get its DNS settings ?automatically?. You will need to change that so that we can manually specify the DNS servers we want to use. Now simply choose a service below and enter the DNS server addresses.
    Google DNS
    Preferred: 8.8.8.8
    Alternate: 8.8.4.4
    OpenDNS
    Preferred: 208.67.222.222
    Alternate: 208.67.220.220
    We opted to go with Google DNS for now ? while they could use this data to track your browsing habits, personally we?re not that worried about it.



    Credits To: How-To Geek
    Source:
    http://goo.gl/2kvsDz


    GM KAITO

  2. #2
    Dns lang pla need ko pra maka dl try nyo to gumana sakin nkapag ddl nako ngayon

  3. #3
    Thanks sir. It's working

  4. #4
    So hindi talaga kaya pag wifi ang gamit?

  5. #5
    hindi nagana may iba pa bng paraan maliban d2?

  6. #6
    Sir, Pano po kapag sa WI-FI lang naka connect? Ginawa ko yung mga steps, Pero di pa rin nagana.

  7. #7
    0173911041

    Samuel Cachero Cacdac

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Users\hadsh>pathping dl.garenanow.com


    Tracing route to a1697.g.akamai.net [210.5.102.107]
    over a maximum of 30 hops:
    0 -cpu9-.domain.name [192.168.1.23]
    1 192.168.1.1
    2 dsl.49.149.192.1.pldt.net [49.149.192.1]
    3 122.2.159.89.static.pldt.net [122.2.159.89]
    4 210.213.133.70.static.pldt.net [210.213.133.70]
    5 210.213.128.21.static.pldt.net [210.213.128.21]
    6 210.213.130.105.static.pldt.net [210.213.130.105]
    7 210.5.102.107.pldt.net [210.5.102.107]


    Computing statistics for 175 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 -cpu9-.domain.name [192.168.1.23]


    0/ 100 = 0% |
    1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 20ms 0/ 100 = 0% 0/ 100 = 0% dsl.49.149.192.1.pldt.net [49.149.
    192.1]
    0/ 100 = 0% |
    3 22ms 0/ 100 = 0% 0/ 100 = 0% 122.2.159.89.static.pldt.net [122.
    2.159.89]
    0/ 100 = 0% |
    4 21ms 0/ 100 = 0% 0/ 100 = 0% 210.213.133.70.static.pldt.net [21
    0.213.133.70]
    0/ 100 = 0% |
    5 21ms 0/ 100 = 0% 0/ 100 = 0% 210.213.128.21.static.pldt.net [21
    0.213.128.21]
    0/ 100 = 0% |
    6 23ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.105.static.pldt.net [2
    10.213.130.105]
    0/ 100 = 0% |
    7 22ms 0/ 100 = 0% 0/ 100 = 0% 210.5.102.107.pldt.net [210.5.102.
    107]


    Trace complete.

    49.149.192.215

  8. #8
    [IMG]12.png[/IMG]
    Sir Bkt po ganto yung LOL ko? color black lang lahat? tapos naman na mag patch eh. Paki sagot po ASAP. tnx GM
    Last edited by TheGreat.Prince; 02-12-2016 at 02:31 PM. Reason: Nothing

  9. #9
    gianlustado is on a distinguished road gianlustado's Avatar
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    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Users\LUSTADO>pathpind dl.garenanow.com
    'pathpind' is not recognized as an internal or external command,
    operable program or batch file.


    C:\Users\LUSTADO>pathping dl.garenanow.com


    Tracing route to a1697.g.akamai.net [120.28.5.49]
    over a maximum of 30 hops:
    0 LUSTADO-PC.domain.name [192.168.254.102]
    1 192.168.254.254
    2 10.188.44.91
    3 10.205.76.154
    4 120.28.124.233
    5 120.28.0.33
    6 120.28.5.49


    Computing statistics for 150 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 LUSTADO-PC.domain.name [192.168.25
    4.102]
    0/ 100 = 0% |
    1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.254.254
    0/ 100 = 0% |
    2 230ms 0/ 100 = 0% 0/ 100 = 0% 10.188.44.91
    0/ 100 = 0% |
    3 233ms 1/ 100 = 1% 1/ 100 = 1% 10.205.76.154
    0/ 100 = 0% |
    4 230ms 0/ 100 = 0% 0/ 100 = 0% 120.28.124.233
    1/ 100 = 1% |
    5 232ms 1/ 100 = 1% 0/ 100 = 0% 120.28.0.33
    1/ 100 = 1% |
    6 229ms 2/ 100 = 2% 0/ 100 = 0% 120.28.5.49


    Trace complete.


    C:\Users\LUSTADO>

  10. #10

    tnx

    thank you sir sa info dns lang pala need.

  11. #11
    it worked!! so happy i can play lol again!!!

  12. #12
    nagpapatch nmn ung akin pero,pero bat ganun after ng patch nagrerestert uli sa 0% kahti sa manual patch din gannun din eh ayaw mag-update?? pls pakiayos nmn po ito salamat

  13. #13
    Thanks GM. It is now working

  14. #14

    Please fix asap

    1. Mario Dela Cruz Sia
    2. 0222634415

    Microsoft Windows [Version 10.0.10586]

    (c) 2015 Microsoft Corporation. All rights reserved.


    C:\Users\Daryl> pathping dl.garenanow.com


    Tracing route to a1697.g.akamai.net [210.5.102.40]
    over a maximum of 30 hops:
    0 Lenovo-PC [192.168.1.39]
    1 192.168.1.1
    2 112.206.64.1.pldt.net [112.206.64.1]
    3 122.2.175.77.static.pldt.net [122.2.175.77]
    4 210.213.130.118.static.pldt.net [210.213.130.118]
    5 210.213.130.109.static.pldt.net [210.213.130.109]
    6 * * *
    Computing statistics for 125 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Lenovo-PC [192.168.1.39]
    0/ 100 = 0% |
    1 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 70ms 0/ 100 = 0% 0/ 100 = 0% 112.206.64.1.pldt.net [112.206.64.1]
    0/ 100 = 0% |
    3 67ms 1/ 100 = 1% 1/ 100 = 1% 122.2.175.77.static.pldt.net [122.2.175.77]
    0/ 100 = 0% |
    4 67ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.118.static.pldt.net [210.213.130.118]
    0/ 100 = 0% |
    5 68ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.109.static.pldt.net [210.213.130.109]


    Trace complete.


    C:\Users\Daryl>

    4. 112.206.87.215

  15. #15
    probably pldt noh huhu =/

    Microsoft Windows [Version 6.3.9600]

    (c) 2013 Microsoft Corporation. All rights reserved.


    C:\Users\adrien alleje> dl.garenanow.com
    'dl.garenanow.com' is not recognized as an internal or external command,
    operable program or batch file.


    C:\Users\adrien alleje>pathping dl.garenanow.com


    Tracing route to a1697.g.akamai.net [210.5.102.107]
    over a maximum of 30 hops:
    0 Al.local [192.168.1.5]
    1 192.168.1.1
    2 124.83.16.1.pldt.net [124.83.16.1]
    3 122.2.175.170.static.pldt.net [122.2.175.170]
    4 210.213.133.74.static.pldt.net [210.213.133.74]
    5 210.213.128.21.static.pldt.net [210.213.128.21]
    6 210.213.130.105.static.pldt.net [210.213.130.105]
    7 210.5.102.107.pldt.net [210.5.102.107]


    Computing statistics for 175 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Al.local [192.168.1.5]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 0ms 0/ 100 = 0% 0/ 100 = 0% 124.83.16.1.pldt.net [124.83.16.1]


    0/ 100 = 0% |
    3 1ms 0/ 100 = 0% 0/ 100 = 0% 122.2.175.170.static.pldt.net [122
    .2.175.170]
    0/ 100 = 0% |
    4 1ms 0/ 100 = 0% 0/ 100 = 0% 210.213.133.74.static.pldt.net [21
    0.213.133.74]
    0/ 100 = 0% |
    5 1ms 0/ 100 = 0% 0/ 100 = 0% 210.213.128.21.static.pldt.net [21
    0.213.128.21]
    0/ 100 = 0% |
    6 2ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.105.static.pldt.net [2
    10.213.130.105]
    0/ 100 = 0% |
    7 1ms 0/ 100 = 0% 0/ 100 = 0% 210.5.102.107.pldt.net [210.5.102.
    107]


    Trace complete.


    C:\Users\adrien alleje>

    IP Address: 124.83.17.203
    Last edited by atmosfear13; 02-12-2016 at 04:56 PM. Reason: incomplete

  16. #16

    Patch Fix

    ISP ACCOUNT NUMBER-0239833764
    ISP ACCOUNT NAME- VILMA LANGCAY

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.


    C:\Users\user>pathping dl.garenanow.com


    Tracing route to a1697.g.akamai.net [210.5.102.64]
    over a maximum of 30 hops:
    0 hp.domain.name [192.168.1.13]
    1 192.168.1.1
    2 112.206.96.1.pldt.net [112.206.96.1]
    3 122.2.175.77.static.pldt.net [122.2.175.77]
    4 210.213.130.114.static.pldt.net [210.213.130.114]
    5 210.213.130.105.static.pldt.net [210.213.130.105]
    6 210.5.102.64.pldt.net [210.5.102.64]


    Computing statistics for 150 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 hp.domain.name [192.168.1.13]
    0/ 100 = 0% |
    1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 24ms 0/ 100 = 0% 0/ 100 = 0% 112.206.96.1.pldt.net [112.206.96.
    1]
    0/ 100 = 0% |
    3 23ms 0/ 100 = 0% 0/ 100 = 0% 122.2.175.77.static.pldt.net [122.
    2.175.77]
    0/ 100 = 0% |
    4 28ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.114.static.pldt.net [2
    10.213.130.114]
    0/ 100 = 0% |
    5 25ms 0/ 100 = 0% 0/ 100 = 0% 210.213.130.105.static.pldt.net [2
    10.213.130.105]
    0/ 100 = 0% |
    6 23ms 0/ 100 = 0% 0/ 100 = 0% 210.5.102.64.pldt.net [210.5.102.6
    4]


    Trace complete.


    C:\Users\user>

    IP ADDRESS-112.206.99.90
    Last edited by yeboy1215; 02-12-2016 at 05:03 PM.

  17. #17

    ty gm

    ty gm

  18. #18
    Nag uupdate na siya pero pagkatapos ko mag update bumabalik ulit siya sa umpisa, nag iinstall nanaman siya. 2 hours nako paulit ulit mag install -_-

  19. #19
    Legit <3 thanks po . nka DL din tytytytyty

  20. #20

    Followed the steps

    Thank you sir. It's now working

  21. #21
    this really works !!! TY GM

    still, do i still need to post my info about the ISP ? thanks again !

  22. #22

  23. #23
    so hindi talaga gagana pag wifi??

  24. #24
    can i reset this to default? will it still work

  25. #25
    GM . i tried to patch it . it did but suddenly it stop for a couple of hours now from file: (7/3150)
    Last edited by lokitz002; 02-12-2016 at 06:54 PM.

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