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Forum: Bugs & Crashes

Experiencing game crashes or discovered an in-game bug? Post it here!

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  1. Staff Icon 2 Sticky Thread Sticky: [Central Thread] New Garena Client Patch and Installation Error Issue

    Hi Summoners, For those Players that encounter "Download/Patch getting stuck" and "Installation Failed Error" on our New Garena Client, kindly...

    Started by garena.makidoo‎, 09-19-2017 03:23 PM
    2 Pages
    1 2
    1 Garena Staff Post(s)
    • Replies: 28
    • Views: 484
    12-10-2017, 01:26 PM Go to last post
  2. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Bugsplat Issue 05/06/2017

    Hi Summoners, For those players encountering bugsplat error, kindly provide us the following: r3d logs: Screenshot of dxdiag: * To get...

    Started by garena.kratos‎, 05-06-2017 01:53 PM
    3 Pages
    1 2 3
    1 Garena Staff Post(s)
    • Replies: 66
    • Views: 5,573
    12-08-2017, 01:19 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: [Central Thread] RP Conversion Issue

    Hi Summoners, We are aware of the issue regarding RP not credited to the account after conversion. For us to further check on this matter, kindly...

    Started by garena.makidoo‎, 07-31-2017 11:11 AM
    15 Pages
    1 2 3 ... 15
    1 Garena Staff Post(s)
    • Replies: 373
    • Views: 5,151
    12-05-2017, 10:09 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Missing Skins

    Hi Summoners, For those who are having their purchased skin missing please provide the following information: Garena Username: Garena User ID...

    Started by garena_makidoo‎, 04-04-2016 03:20 PM
    9 Pages
    1 2 3 ... 9
    1 Garena Staff Post(s)
    • Replies: 212
    • Views: 26,020
    12-05-2017, 02:37 PM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Fullscreen Issue/Out of Range Issue

    Hi Summoners, For those players having issue with "Out of Range Issue", "Black Screen on Loading Screen" kindly refer to guide below to fix this...

    Started by garena_makidoo‎, 01-12-2017 09:03 AM
    5 Pages
    1 2 3 ... 5
    3 Garena Staff Post(s)
    • Replies: 110
    • Views: 17,901
    07-30-2017, 12:29 AM Go to last post
  6. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Your Shop Issue 5/23/2017

    Hi Summoners, For those players encountering Your Shop Issues, kindly provide us the following: Specific Issue: Garena User ID (UID): ...

    Started by garena.kratos‎, 05-23-2017 05:10 PM
    2 Pages
    1 2
    3 Garena Staff Post(s)
    • Replies: 36
    • Views: 2,866
    07-06-2017, 03:28 PM Go to last post
  7. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Black Screen and Grey Skin Solution.

    Hi Summoners, For those who encounter "Grey Screen", "Black Screen After Ranked Queue" and "Black Screen after clicking Hextech Crafting...

    Started by garena_makidoo‎, 05-30-2016 02:23 PM
    4 Pages
    1 2 3 ... 4
    1 Garena Staff Post(s)
    • Replies: 88
    • Views: 30,438
    05-21-2017, 08:20 AM Go to last post
  8. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Certificate Issue

    Hi Summoners, For us to further check on this issue, kindly provide us the following information: - ISP - Location - External IP - Operating...

    Started by garena_makidoo‎, 10-26-2016 11:42 AM
    3 Pages
    1 2 3
    5 Garena Staff Post(s)
    • Replies: 54
    • Views: 13,586
    05-05-2017, 03:55 PM Go to last post
  9. Staff Icon 2 Sticky Thread Sticky: Bugs & Crashes Center

    Bugs & Crashes Center A1 After Champion Selection Crash Link

    Started by LoL_PH_Admin‎, 09-01-2014 05:13 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 31,743
    09-01-2014, 05:13 PM Go to last post
    Normal Threads
  1. Fps In Game Need Assistance..

    patulong naman po bakit po ganun pag nagcaclash na kami bigla baba ang fps.. ito po ang spec ng pc ko sa shop..

    Started by mr.reizaya‎, Yesterday 11:12 PM
    1 Garena Staff Post(s)
    • Replies: 8
    • Views: 9
    Today, 01:03 PM Go to last post
  2. Angry I can't reconnect to any kind of game!!!

    Hello I would like to inform you guys. Why I can't even reconnect in normal game or in coop as well? It says that League of Legends (TM) Client has...

    Started by Chigibata‎, 12-05-2017 10:36 AM
    • Replies: 2
    • Views: 3
    Today, 08:24 AM Go to last post
  3. Exclamation Tahm Kench Champion Permanent "Redeem failed!" BUG

    Good day, I need your help. I can't unlock Tahm kench permanently. Attached image shows the error I am receiving. I got a Tahm Kench...

    Started by RodJun828‎, 12-07-2017 10:26 PM
    • Replies: 6
    • Views: 7
    Today, 08:22 AM Go to last post
  4. Cant reconnect. Always bugsplat

    May issue po ata LoL. We werent able to reconnect earlier. Bugsplat always pops up. Weve sent the report.

    Started by throwawayy33‎, 12-10-2017 09:20 PM
    • Replies: 1
    • Views: 2
    Today, 08:19 AM Go to last post
  5. Help please.. Ranked problem

    Kapag nag ranked game po ako after ng Champion select ung sa loading na nag auto close po sya kht ano gawin reconnect ko hndi sya ng RERECON pa help...

    Started by xaos037‎, Today 06:32 AM
    • Replies: 1
    • Views: 2
    Today, 06:39 AM Go to last post
  6. Unhappy Emotes and Loot Error

    After the latest update, I kept on receiving these errors whenever I open my emotes panel, "Sorry! Something went wrong with your emote wheel....

    Started by bakeyaro‎, 12-12-2017 01:28 PM
    • Replies: 1
    • Views: 2
    Yesterday, 10:45 PM Go to last post
  7. Question Missing Rune Pages in My Client

    Anyone here experiencing missing rune pages in their client but if you play in different pc or in internet cafes you normally see your created rune...

    Started by chrischandiaz‎, 12-12-2017 12:14 AM
    • Replies: 3
    • Views: 4
    Yesterday, 06:23 PM Go to last post
  8. Champion Redeem Failed! 12/13/17

    https://ibb.co/geVdvR It's been two days since this bug and restarting the client nor the pc doesn't make any difference, please help.

    Started by cyberkid09jason‎, Yesterday 05:44 PM
    • Replies: 0
    • Views: 1
    Yesterday, 05:44 PM Go to last post
  9. Runes and Emotes

    Hi Admin, Ask ko lang kasi every time na icclose ko client, nwwala ung saved runes ko.. And sa Emotes ko my error na lumalabas.. Error code: EM01...

    Started by marrgeronimo‎, 12-12-2017 06:52 AM
    • Replies: 0
    • Views: 1
    12-12-2017, 06:52 AM Go to last post
  10. Exclamation Can't Access Garena Site (Garena.ph)

    Good day! I've been having trouble accessing the website, I thought the matter affects everyone but then I realize that it was just me. It's been a...

    Started by kid.do‎, 12-05-2017 11:22 AM
    • Replies: 13
    • Views: 14
    12-11-2017, 10:40 AM Go to last post
  11. there was an unexpected error pano po to

    Started by sharabonita123‎, 12-07-2017 04:33 AM
    • Replies: 4
    • Views: 5
    12-10-2017, 11:14 PM Go to last post
  12. g ina talaga ang server nyo!!!!!!

    Sinasayang nyo lang LP sa laro. Puro kayo game crash... puttttangg ina nyo walang silbe... nakakawalang gana maglaro... ayusin nyo server nyo mga...

    Started by TD.WaPaKeLz.CoM‎, 12-10-2017 05:15 AM
    • Replies: 1
    • Views: 2
    12-10-2017, 05:06 PM Go to last post
  13. Post Can't play league.

    Is it just me o hindi talaga makapaglaro ngayon ng LoL? Im stuck on Heimerdinger loading screen. Can someone confirm?

    Started by troll_adik‎, 12-10-2017 04:22 AM
    • Replies: 0
    • Views: 1
    12-10-2017, 04:22 AM Go to last post
  14. Exclamation !! Unable to access garena.ph to top up. !!

    Hi guys! I'm Unable to access Garena.ph website. please help gusto ko mag participate sa sale please! thank you

    Started by BabeFresco‎, 12-07-2017 03:02 PM
    • Replies: 9
    • Views: 10
    12-09-2017, 08:56 PM Go to last post
  15. Angry Cant click the Play Botton

    :mad::mad::mad:https://imgur.com/a/Mt5dh#vbrWv9g

    Started by crazygee02‎, 12-09-2017 06:17 PM
    • Replies: 0
    • Views: 1
    12-09-2017, 06:17 PM Go to last post
  16. Help Update bug/error

    Just updated Lol to latest by manual patch since then ingame im receiving fps drops from time to time which doesn't happen before i updated it Should...

    Started by Alive093‎, 12-09-2017 02:07 PM
    • Replies: 0
    • Views: 1
    12-09-2017, 02:07 PM Go to last post
  17. runes bug and emote error

    problem 1: My runes were somehow gone and everytime i create one , it disappears everytime i log out my client. problem 2: I cant access my emote...

    Started by lightning48‎, 12-09-2017 01:06 PM
    • Replies: 0
    • Views: 1
    12-09-2017, 01:06 PM Go to last post
  18. runes bug and emote error

    problem 1: My runes were somehow gone and everytime i create one , it disappears everytime i log out my client. problem 2: I cant access my emote...

    Started by lightning48‎, 12-08-2017 08:06 PM
    • Replies: 0
    • Views: 1
    12-08-2017, 08:06 PM Go to last post
  19. Can't Play due to BUG SPLAT after updating...

    puro bug splat non stop pag loading na into the game... Sayang 1gb data ko naka pocket wifi lang ako!!!

    Started by bossflipp‎, 12-07-2017 05:05 PM
    • Replies: 1
    • Views: 2
    12-07-2017, 09:07 PM Go to last post
  20. Bug Splat then Login Error

    When the game started after champion select, a bugsplat error appeared after that i restarted my client even my pc but then it says "unexpected login...

    Started by sLikotam‎, 12-07-2017 10:24 AM
    • Replies: 0
    • Views: 1
    12-07-2017, 10:24 AM Go to last post
  21. BUG SPLAT Error

    Good day! Tried playing after the server maintenance, but this happened! Been experiencing this after the maintenance. Can you do something about...

    Started by jadestar11‎, 12-07-2017 08:52 AM
    • Replies: 0
    • Views: 1
    12-07-2017, 08:52 AM Go to last post
  22. restarted my pc reconnected, won and finished the game but got lp deduction

    :( Please investigate this game of mine, where we won but i just got a lp deduction saying that I am unable to get loot because of afk behaviors.I ...

    Started by jexterneo_14‎, 12-07-2017 12:33 AM
    • Replies: 0
    • Views: 1
    12-07-2017, 12:33 AM Go to last post
  23. Bugsplat! Bugsplat everywhere!

    This past few weeks I can't play League because of this bugsplat. There were a time that I used the repair button and it worked, but now it is not. I...

    Started by mckoy47‎, 12-06-2017 11:03 PM
    • Replies: 0
    • Views: 1
    12-06-2017, 11:03 PM Go to last post
  24. cant permanently unlock champion shard

    hi i've been trying since yesterday but everytime i try to permanently unlock this urgot champion shard it starts to say something about a redeem...

    Started by Dallah30‎, 11-10-2017 09:51 AM
    • Replies: 3
    • Views: 4
    12-06-2017, 08:02 PM Go to last post
  25. CHAmpion shard bug

    i have a viktor champion shard but still redeem failed after days could u just insert it on my hero rosters then delete the bug unredeemable shard...

    Started by edgefencer497‎, 12-03-2017 08:57 PM
    • Replies: 3
    • Views: 4
    12-06-2017, 05:13 PM Go to last post
  26. Angry Wtf??? What happen to my rp

    MY PURCHASE HISTORY THE EVENT I ONLY SPEND ON

    Started by dad_uya123‎, 12-06-2017 01:06 PM
    • Replies: 1
    • Views: 2
    12-06-2017, 01:34 PM Go to last post
  27. Thumbs down Oh. Ano nanamn Lol

    Anyare nanaman Lol? Lagi nalang ganito e hindi na makalaro ng ayos laging nag hahang tapos hindi na makalaro at hindi pa makapick. Error na to...

    Started by ts_joem13‎, 12-05-2017 07:13 PM
    • Replies: 5
    • Views: 6
    12-05-2017, 10:53 PM Go to last post
  28. hello to all mod

    pag tapos po ng game ko meron nakalagay na reconnect pa rin? nag relogin na ako pero ganun pa rin tsaka hindi po nag lelevel ung honor ko kasi...

    Started by justinepntrs‎, 12-05-2017 07:04 PM
    • Replies: 0
    • Views: 1
    12-05-2017, 07:04 PM Go to last post
  29. Error in hextech redemption

    Started by shearjovan‎, 12-05-2017 08:06 AM
    • Replies: 0
    • Views: 1
    12-05-2017, 08:06 AM Go to last post
  30. Angry Game Crashes When There's a Certain Champ in my Game

    So yung problem nga po is tuwing may evelynn sa game ko nagbubugsplat kapag loading screen na and kakabili ko lang ng skin sakanya so please tulungan...

    Started by seanrady‎, 12-02-2017 08:30 AM
    • Replies: 1
    • Views: 2
    12-05-2017, 12:58 AM Go to last post

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