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Forum: Bugs & Crashes

Experiencing game crashes or discovered an in-game bug? Post it here!

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  1. Staff Icon 2 Sticky Thread Sticky: [Central Thread] New Garena Client Patch and Installation Error Issue

    Hi Summoners, For those Players that encounter "Download/Patch getting stuck" and "Installation Failed Error" on our New Garena Client, kindly...

    Started by garena.makidoo‎, 09-19-2017 03:23 PM
    2 Pages
    1 2
    1 Garena Staff Post(s)
    • Replies: 42
    • Views: 484
    Yesterday, 01:59 PM Go to last post
  2. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Black Screen and Grey Skin Solution.

    Hi Summoners, For those who encounter "Grey Screen", "Black Screen After Ranked Queue" and "Black Screen after clicking Hextech Crafting...

    Started by garena_makidoo‎, 05-30-2016 02:23 PM
    4 Pages
    1 2 3 ... 4
    1 Garena Staff Post(s)
    • Replies: 93
    • Views: 30,438
    02-19-2018, 06:20 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Missing Skins

    Hi Summoners, For those who are having their purchased skin missing please provide the following information: Garena Username: Garena User ID...

    Started by garena_makidoo‎, 04-04-2016 03:20 PM
    9 Pages
    1 2 3 ... 9
    1 Garena Staff Post(s)
    • Replies: 214
    • Views: 26,020
    02-13-2018, 06:25 AM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Bugsplat Issue 05/06/2017

    Hi Summoners, For those players encountering bugsplat error, kindly provide us the following: r3d logs: Screenshot of dxdiag: * To get...

    Started by garena.kratos‎, 05-06-2017 01:53 PM
    3 Pages
    1 2 3
    1 Garena Staff Post(s)
    • Replies: 70
    • Views: 5,573
    01-26-2018, 08:38 AM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Your Shop Issue 5/23/2017

    Hi Summoners, For those players encountering Your Shop Issues, kindly provide us the following: Specific Issue: Garena User ID (UID): ...

    Started by garena.kratos‎, 05-23-2017 05:10 PM
    2 Pages
    1 2
    3 Garena Staff Post(s)
    • Replies: 38
    • Views: 2,866
    12-26-2017, 04:44 PM Go to last post
  6. Staff Icon 2 Sticky Thread Sticky: [Central Thread] RP Conversion Issue

    Hi Summoners, We are aware of the issue regarding RP not credited to the account after conversion. For us to further check on this matter, kindly...

    Started by garena.makidoo‎, 07-31-2017 11:11 AM
    15 Pages
    1 2 3 ... 15
    1 Garena Staff Post(s)
    • Replies: 373
    • Views: 5,151
    12-05-2017, 10:09 PM Go to last post
  7. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Fullscreen Issue/Out of Range Issue

    Hi Summoners, For those players having issue with "Out of Range Issue", "Black Screen on Loading Screen" kindly refer to guide below to fix this...

    Started by garena_makidoo‎, 01-12-2017 09:03 AM
    5 Pages
    1 2 3 ... 5
    3 Garena Staff Post(s)
    • Replies: 110
    • Views: 17,901
    07-30-2017, 12:29 AM Go to last post
  8. Staff Icon 2 Sticky Thread Sticky: [Central Thread] Certificate Issue

    Hi Summoners, For us to further check on this issue, kindly provide us the following information: - ISP - Location - External IP - Operating...

    Started by garena_makidoo‎, 10-26-2016 11:42 AM
    3 Pages
    1 2 3
    5 Garena Staff Post(s)
    • Replies: 54
    • Views: 13,586
    05-05-2017, 03:55 PM Go to last post
  9. Staff Icon 2 Sticky Thread Sticky: Bugs & Crashes Center

    Bugs & Crashes Center A1 After Champion Selection Crash Link

    Started by LoL_PH_Admin‎, 09-01-2014 05:13 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 31,743
    09-01-2014, 05:13 PM Go to last post
    Normal Threads
  1. Unexpected Error with log in session

    8.3 just patched and I logged in. I've tried 8 times and still cant get in. Is the maintenance still on going or is there something else wrong?

    Started by Heartrobber009‎, 02-08-2018 04:13 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 4
    Today, 09:36 AM Go to last post
  2. Hextech giving no content

    HELP! Binuksan ko yung hextech chest ko tapos nag crash tapos pag ka open ko ng client ulit nawala yung chest tsaka key ko tapos walang nakuhang...

    Started by poknathp‎, Today 12:38 AM
    • Replies: 0
    • Views: 1
    Today, 12:38 AM Go to last post
  3. Di ko ma honor yung teammates ko pagkatapos ng laro , pls help

    When i finish my game the honor is stuck in only 40 secs (skip time). i cant even click GG<3 in the honor system , i can only skip , and i feel bad...

    Started by DiamondGuy1‎, Yesterday 09:59 PM
    • Replies: 0
    • Views: 1
    Yesterday, 09:59 PM Go to last post
  4. black screen in home screen launcher

    i cant see the heart seeker sales ;(

    Started by mikkan213‎, 02-21-2018 10:44 AM
    • Replies: 9
    • Views: 10
    Yesterday, 01:15 PM Go to last post
  5. Stuck at 100%

    Hello po mga sir at maam ako po ay naglalaro ng league, nung natapos po ung loading screen wala po akong nakita na champion pero gumagalaw po ung...

    Started by arvypogi80‎, 02-05-2018 03:01 PM
    1 Garena Staff Post(s)
    • Replies: 8
    • Views: 9
    Yesterday, 11:33 AM Go to last post
  6. Black screen

    after lunch ng black screen napo. makita kulang ung icon sa upper right question mark, setting, exit please help

    Started by matcho880‎, 02-21-2018 01:19 AM
    • Replies: 0
    • Views: 1
    02-21-2018, 01:19 AM Go to last post
  7. bugsplat

    I have this problem which is annoying the hell out of me, Whenever there is a Riven in the game (she's my main champ) I get a bugsplat whenever she...

    Started by MLGBSIy‎, 02-11-2018 11:31 AM
    2 Garena Staff Post(s)
    • Replies: 7
    • Views: 8
    02-20-2018, 07:39 PM Go to last post
  8. Mouse Cursor Skipping and Lagging

    Stable ping 14ms, 60-100 FPS. Mouse cursor keeps skipping and randomly lags. :( Help!

    Started by Ja_Ke‎, 02-19-2018 10:27 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-20-2018, 04:00 PM Go to last post
  9. LoLInstaller.exe problem

    Help me pls, pag ginagamit ko yung installer nagcacrash sya randomly, ang balak ko sana iwan ko syang nagiinstall para matapos kase nabobored ako pag...

    Started by qq1737192003‎, 02-18-2018 06:14 PM
    • Replies: 1
    • Views: 2
    02-19-2018, 11:42 AM Go to last post
  10. LoL loading screen freeze

    hi im from the philipines my user name is slayer_brofresco and once every few games in the loading screen it is already 100 percent and my ping is 49...

    Started by flyerkael‎, 02-05-2018 11:10 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    02-18-2018, 08:45 PM Go to last post
  11. Buggy save rune

    Bat ganun? Pinindot ko save tapos ayusin ang runes ko pero di nagsave? Ayusin naman sana.

    Started by JUMP_high_ASTIG‎, 02-18-2018 07:08 PM
    • Replies: 0
    • Views: 1
    02-18-2018, 07:08 PM Go to last post
  12. Help stuck at 100% always

    6 games na pong nag stastuck up sa 100% yung loading ng game -_- low prio+leaverbuster na po inabot ko... Pag mag rerecon ka naman stuck parin siya...

    Started by Ms.MamaBear001‎, 02-18-2018 12:56 PM
    • Replies: 1
    • Views: 2
    02-18-2018, 01:52 PM Go to last post
  13. not recconecting in game

    This issue came back again yesterday. I lost a rank game cus of this sh!!t. The problem is that you just won't reconnect after disconnecting for...

    Started by wakepegne2‎, 02-07-2016 10:02 PM
    3 Pages
    1 2 3
    6 Garena Staff Post(s)
    • Replies: 57
    • Views: 2,650
    02-18-2018, 10:45 AM Go to last post
  14. Thumbs down PLDT- Garena problem

    As of today, the connection problem between PLDT and Garena server exists....because on my case, everything works fine except for the Garena...

    Started by Sukkotu09‎, 02-18-2018 09:36 AM
    • Replies: 0
    • Views: 1
    02-18-2018, 09:36 AM Go to last post
  15. Animation

    I think there is something wrong with my client cause tower shots, recall animations, teleport animation, all signal doesn't display. Reply please...

    Started by aljohn342‎, 02-17-2018 10:17 PM
    • Replies: 0
    • Views: 1
    02-17-2018, 10:17 PM Go to last post
  16. Game don't open

    https://ibb.co/hdCvmS

    Started by Ashley953‎, 02-17-2018 06:56 PM
    • Replies: 0
    • Views: 1
    02-17-2018, 06:56 PM Go to last post
  17. 100 % loading stock ...

    Nag laro ako tapus pag ka laro ko loading na 100 na kaming lahat pero stock lang yun akin hanggang meron lumabas na no internet connection pero meron...

    Started by styvenzulueta03‎, 02-17-2018 03:49 PM
    • Replies: 0
    • Views: 1
    02-17-2018, 03:49 PM Go to last post
  18. no logos og gamesin LoL.

    good day po. pa help naman sa problem ko about Lol. kahapo n po Feb. 15, 2018 nag log in ako sa isang pc namin nakapoasok namn kaya lang po wala ang...

    Started by calrisma31‎, 02-16-2018 04:13 PM
    • Replies: 1
    • Views: 2
    02-17-2018, 12:54 PM Go to last post
  19. Unhappy Aatrox causing missing character models

    I've had two ranked matches today where I chose Aatrox as both jungler and top laner. Everytime the game logs in to Summoner's Rift, I can't see any...

    Started by redhnndz08‎, 02-17-2018 01:26 AM
    • Replies: 0
    • Views: 1
    02-17-2018, 01:26 AM Go to last post
  20. color blackclient

    HOW TO FIX THIS RIOT? ANSWER PLEASE

    Started by Crystallize.G2a‎, 02-16-2018 06:05 PM
    • Replies: 0
    • Views: 1
    02-16-2018, 06:05 PM Go to last post
  21. Garena 2.0 New client black screen

    How to fix this bug? help pls

    Started by Crystallize.G2a‎, 02-16-2018 06:02 PM
    • Replies: 0
    • Views: 1
    02-16-2018, 06:02 PM Go to last post
  22. blackscreen solution (restart your modem) just try

    blackscreen solution (restart your modem) just try ;):o:D

    Started by martorreros1‎, 02-10-2018 09:25 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 02:50 PM Go to last post
  23. Exclamation Unexpected Error with the login session (every month?!?!)

    Every month laging nag u-unexpected error message ako pag nag lologin ako mula sa garena (which is garena user po ako) and nagsimula po ito nung...

    Started by Ninide‎, 02-04-2018 10:32 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 02:00 PM Go to last post
  24. Benta Gaming naba talaga to? hahahaha

    Nung una nag Hang pc napost ko na dito pero di umubra. pangalawa nag Black screen monitor ko at nag Currupt pa ngayon? de kasalanan ko nanaman?...

    Started by JRamcel14‎, 02-04-2018 06:18 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 02:00 PM Go to last post
  25. Post Not enought space in TEMP Folder error

    Hi, i've been having this problem since last night, and this stupid error started popping after i launch league "Unable to create error report ...

    Started by xxdaniel741xx‎, 02-13-2018 09:38 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 01:57 PM Go to last post
  26. runes bug and emote error

    problem 1: My runes were somehow gone and everytime i create one , it disappears everytime i log out my client. problem 2: I cant access my emote...

    Started by lightning48‎, 12-08-2017 08:06 PM
    2 Garena Staff Post(s)
    • Replies: 5
    • Views: 6
    02-16-2018, 01:55 PM Go to last post
  27. Garena Platform Services Lag

    Hello. Gusto ko lang itanong kung ako lang ba nakaka experience ng ganito.. AMD A8-7600 user ako, wala akong problema sa Garena nung Garena+/Garena...

    Started by kayleksp‎, 02-09-2018 09:38 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 01:43 PM Go to last post
  28. Updated my LoL then kept crashing on loading screen

    Hi, I just updated my LoL this Feb 9 at 9 P.M. I went to matchmaking in rank and it was my last game for provisional. The champion select was done...

    Started by kickass348‎, 02-09-2018 09:27 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 01:43 PM Go to last post
  29. Failed to create dump file: "" (Error 183)

    After i play or go into champ select for 2-3 times, i always get this pop up that says "Failed to create dump file?" Can you please fix this asap? I...

    Started by BT16.JaypOts‎, 02-09-2018 04:59 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 01:43 PM Go to last post
  30. Bugsplat after witnessing the use of summoner spell teleport and more

    My game is bugged after manually patching the latest update. The most annoying thing was when I see someone teleporting, I instantly leave the...

    Started by JUSTnewME‎, 02-09-2018 07:22 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    02-16-2018, 01:43 PM Go to last post

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