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Forum: HELP & SUPPORT

Need help? Report account or technical-related issues here.

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    • Threads: 28,357
    • Posts: 130,664
    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 14,963
      • Posts: 75,400
  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    • Threads: 13,412
    • Posts: 91,931
    Sticky Threads
  1. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  2. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. Authentication Error

    I am getting authentication error when loggin in to LoL launcher from garena messenger.... I was playing initially then got a disconnected and...

    Started by shija12399‎, 07-24-2017 11:37 PM
    • Replies: 0
    • Views: 30
    07-24-2017, 11:37 PM Go to last post
  2. Honor issue again and again

    Hindi nanaman po ako makakuwa mag one week na po lagi nalang pong ganun lagi namang hinohonor pero walang makuwang key fragment

    Started by Geneeeee18‎, 07-24-2017 03:56 PM
    • Replies: 1
    • Views: 30
    07-24-2017, 05:26 PM Go to last post
  3. Mastery 7 token

    I have 2 mastery 7 token for twitch. I only need the last one. And then i did so many S+ in my games but still can't have the last one. And now i...

    Started by seventh.nero‎, 07-24-2017 12:38 AM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 52
    07-24-2017, 11:59 AM Go to last post
  4. Unhappy Reporting this Player.

    Paki check na lng po ng ginawa nya. Tapos po pag rineview nyo yung game, forgive me sa mga sinabi ko. Salamat. IGN niya

    Started by cl3av3‎, 07-23-2017 11:24 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 59
    07-23-2017, 11:59 PM Go to last post
  5. Fixed issue delayed while inviting other;s players.

    HELLO ADMIN I WANT TO SHARE THIS . . MY INTERNET CONNECTION IS OK. L T E SIGNAL . . BUT in terms of the game. while where in the game and i...

    Started by shielder1111‎, 07-23-2017 09:37 PM
    • Replies: 0
    • Views: 24
    07-23-2017, 09:37 PM Go to last post
  6. Thumbs down Heavy Download on Log in Session [SUGGESTION]

    pwede nyo bang bawasan or i optimize mga images nyo sa league of legends? ito ang nagiging problem kaya mabagal mag log in kailangan muna i full load...

    Started by joloabnormal123‎, 07-23-2017 05:27 PM
    • Replies: 0
    • Views: 13
    07-23-2017, 05:27 PM Go to last post
  7. Unable to Contact LOL Patcher, please check your connection and try again

    i always get stuck at server checking, then the pop up came out saying what is in the title. it takes me few tries to get into but i still get the...

    Started by Zarasuto‎, 07-21-2017 09:45 PM
    • Replies: 2
    • Views: 60
    07-23-2017, 10:33 AM Go to last post
  8. Gifting Issue

    Earlier I sent a mystery gift to two people but it still hasn't arrived until now. The gifts are in my gifting history too.

    Started by fjkulit‎, 07-22-2017 03:50 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 34
    07-23-2017, 08:37 AM Go to last post
  9. What is LoL PH's ip?

    Does anyone know the actual IP of LoL PH? I couldn't find it anymore on the stickies ><. I wanted to ping the actual IP instead of the lol.garena.ph...

    Started by TheNinjas‎, 07-22-2017 06:55 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 58
    07-23-2017, 08:35 AM Go to last post
  10. Unhappy Battle Boss Blitz Discount

    Good evening po. its been days since nag start yung sa Blitzcrank discount/sale thingy. and all of my friends received theirs. and ako nagaantay. mga...

    Started by selfishness17‎, 07-22-2017 07:33 PM
    1 Garena Staff Post(s)
    • Replies: 4
    • Views: 49
    07-23-2017, 08:34 AM Go to last post
  11. Angry Reporting this inting player

    Hi Gm/Mods, I would like to report this summoner ACP Preydator jm because of intentionally feeding his reason is he want to make the game more...

    Started by jopel_xet014‎, 07-23-2017 05:33 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 38
    07-23-2017, 08:32 AM Go to last post
  12. cant log in

    is these suppose to show up?

    Started by zaibatsu188‎, 07-17-2017 01:28 PM
    • Replies: 3
    • Views: 236
    07-23-2017, 02:06 AM Go to last post
  13. Garena Email Support doesn't work

    I tried to send a ticket to https://www.garena.ph/support/email/ but it kept saying the page is unavailable everytime I click submit. I am having a...

    Started by micoconutdraws‎, 07-22-2017 01:51 PM
    • Replies: 0
    • Views: 37
    07-22-2017, 01:51 PM Go to last post
  14. please help

    i cant play league of legends..sabi a file is missing from your computer. how do i fix this?

    Started by dpoaqi2‎, 07-22-2017 11:19 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 51
    07-22-2017, 12:08 PM Go to last post
  15. Battle boss blowout

    Bakit po walang lumalabas sa client ko ng battle boss blowout. NEVER PANG LUMABAS. May requirements po ba para sa event na yan? Kung meron... ano? Ty

    Started by kingjulz_08‎, 07-21-2017 08:51 PM
    • Replies: 2
    • Views: 38
    07-22-2017, 12:42 AM Go to last post
  16. Pwede ba ibigay sa friend yung offer?

    PWEDE BANG IBIGAY SA FRIEND YUNG OFFER DUN SA MAY EVENT?! PANGIT KASI NAKUHA KO :mad: Lahat ng discount walang pinagbago 100 rp pataas sa akin...

    Started by KoolNoobXD‎, 07-21-2017 07:12 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 47
    07-22-2017, 12:32 AM Go to last post
  17. Garena LAN games HELP

    I cant seem to find the option to play garena lan with the garena 2.0 Namiss ko lang mag laro ng wc3 kaya gusto ko sana i-boot up. Pero di ko na...

    Started by xdebxx‎, 07-21-2017 10:34 PM
    • Replies: 1
    • Views: 24
    07-21-2017, 10:57 PM Go to last post
  18. Can't login to league of leagend PH :/

    How To fix this please... help i cant login or play LOL PH when i open LOL its telling me -> " These is an unexpected error with the login...

    Started by dr.pandoxy‎, 07-21-2017 01:04 PM
    • Replies: 2
    • Views: 81
    07-21-2017, 10:55 PM Go to last post
  19. Help pls reply ASAP

    my sim card got expired months ago then now i want to trade my lol account to another account. Well i can;t because i have a code then my sim card...

    Started by Nikotura‎, 07-20-2017 08:23 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 104
    07-21-2017, 08:26 PM Go to last post
  20. honor reward keyfragment

    follow up lang po wala nanaman binibigay ng honor reward keyfragment saka po pano po namin malalaman kung kailan kami maglelevel up sa honor level...

    Started by bokbok300‎, 07-21-2017 10:29 AM
    • Replies: 1
    • Views: 45
    07-21-2017, 11:04 AM Go to last post
  21. Cosmic Ruin Icon

    How to get the Cosmic Ruin Icon even you didn't played the Dark Star Thresh Event?

    Started by khrizjara‎, 07-21-2017 05:29 AM
    • Replies: 1
    • Views: 48
    07-21-2017, 06:54 AM Go to last post
  22. Does reporting Work?, If it does how does it work?

    So earlier, just my last game. We had 3 trolls, Trundle, Anivia and Taliyah, cause you know WALLING ALLIES SOUNDS FUN, In the laning phase they would...

    Started by messhy09‎, 07-20-2017 07:50 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 81
    07-20-2017, 11:19 PM Go to last post
  23. Ph to Canada can i still play it?

    So yea guys i dont know what language to use im using english to be sure . so yea i have a garena account back in the philippines can i use it here...

    Started by Ravenmapogi‎, 07-20-2017 10:18 PM
    • Replies: 1
    • Views: 59
    07-20-2017, 10:37 PM Go to last post
  24. How to watch highlight replays that has been removed by a recent match or [20 match]

    HOW TO WATCH DOWNLOADED HIGHLIGHT REPLAYS THAT HAS BEEN REMOVED BY A RECENT MATCH OR I srsly cant find my downloaded replay since its like 40...

    Started by richmondxd22‎, 07-20-2017 08:46 PM
    • Replies: 0
    • Views: 47
    07-20-2017, 08:46 PM Go to last post
  25. Skin discounts

    Hi po ung event po na Skin Discounts di po kasi nag aappear sa account ko pero ung iba mern ganun. 10 skin Discount up to 85% ata un. may i know...

    Started by SPEC.dhRen‎, 07-20-2017 08:26 PM
    • Replies: 4
    • Views: 65
    07-20-2017, 08:35 PM Go to last post
  26. !@#!%!@#$

    Ganito naba talaga player ng LoL ?? nakakasawa na mag reklamo sa basurang Report tools nayan!! at di naman nababan!!! pero kapag nilagay dito...

    Started by grazee19‎, 07-20-2017 01:19 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 75
    07-20-2017, 07:21 PM Go to last post
  27. Question Account Banned

    Hi Sir/Ma'am May itatanong po sana ako sa inyo. Panu po pag na Banned yong Account ng days, months or permanent banned pwede ko po ba syang makuha...

    Started by restyarellano35‎, 07-18-2017 07:15 PM
    3 Garena Staff Post(s)
    • Replies: 12
    • Views: 247
    07-20-2017, 07:18 PM Go to last post
  28. Exclamation Battle Boss Blowout won't return

    Hi, I was one of those lucky enough to get the discounted battle boss event and it gave me good discounts but I had less RP at that time to buy all...

    Started by dragon50‎, 07-18-2017 10:12 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 147
    07-20-2017, 07:17 PM Go to last post
  29. Post PLease help UNEXPECTED ERROR

    UNEXPECTED ERROR LOGGING WIth the log in session. Please try again GM how to fix this

    Started by pro_gee5000‎, 07-20-2017 10:30 AM
    • Replies: 1
    • Views: 88
    07-20-2017, 11:45 AM Go to last post
  30. Help me

    "there was an unexpected error with the login session. Please try again"

    Started by chrischan16‎, 07-17-2017 04:25 PM
    • Replies: 2
    • Views: 205
    07-20-2017, 04:19 AM Go to last post

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