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Forum: HELP & SUPPORT

Need help? Report account or technical-related issues here.

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    • Threads: 28,516
    • Posts: 131,050
    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 15,036
      • Posts: 75,601
  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    • Threads: 13,450
    • Posts: 92,055
    Sticky Threads
  1. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  2. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. Legacy Skin Shard

    Tanong ko lang po kung mawawala/ma-eexpired yung Legacy Skin Shard pag hindi ito na upgrade to permanent o na disenchant to essence. Tsaka po pag...

    Started by putlaputim‎, 08-19-2017 10:00 PM
    2 Garena Staff Post(s)
    • Replies: 3
    • Views: 61
    08-21-2017, 06:02 AM Go to last post
  2. Omg blind pick is so cancer

    Why the hell always on my games not ranked blind pick very high elo players why why why i always loss wtf they always use there main champs and its...

    Started by graixona‎, 08-17-2017 05:13 PM
    • Replies: 4
    • Views: 129
    08-20-2017, 11:31 PM Go to last post
  3. Question Editing Forum Profile.

    Can somebody tell me how to put my own picture, signiture, about me, etc. -Kyndred

    Started by kyndred‎, 03-15-2017 03:28 PM
    • Replies: 2
    • Views: 54
    08-20-2017, 08:26 PM Go to last post
  4. Angry League points not credited

    Nanalo kasi ako sa ranked. Tapos pag katapos ng game may lumabas na "sorry theres a problem on connection" tapos inexit ko yung game. Pag ka open ko...

    Started by pauline2013‎, 08-20-2017 12:45 PM
    • Replies: 1
    • Views: 31
    08-20-2017, 06:12 PM Go to last post
  5. Authentication error

    pls help. Authentication error! request timeout

    Started by god_of_light111‎, 08-20-2017 12:46 PM
    • Replies: 1
    • Views: 36
    08-20-2017, 06:10 PM Go to last post
  6. Game Already Running

    I'm clicking on play but it says "game already running". How do I get in?

    Started by sprinterboy13‎, 08-20-2017 01:27 PM
    • Replies: 2
    • Views: 51
    08-20-2017, 06:09 PM Go to last post
  7. Exclamation [Account]Pulsefire Ezreal Icon Not Rewarded to My Account

    To whom it may concern, I'm an owner of the Pulsefire Ezreal skin when it first came out. I just recently came back to LoL PH and found out that...

    Started by Lyneux‎, 08-16-2017 11:39 PM
    2 Garena Staff Post(s)
    • Replies: 4
    • Views: 128
    08-20-2017, 09:06 AM Go to last post
  8. Forgot My G-Mail Account

    Eula Please help me to Remove my Old Gmail Because my Gmail that I in in this Account I ca'nt Remember.:(

    Started by akoangtataymo‎, 08-19-2017 09:25 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 48
    08-20-2017, 03:52 AM Go to last post
  9. Win not counted

    I had a ranked game with a friend and we won that game. We actually played between pre-server maintenance and server maintenance, I can't actually...

    Started by AlphaBluer123‎, 08-19-2017 09:04 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 39
    08-20-2017, 03:52 AM Go to last post
  10. Log in error

    after our last game, lol not responding, forced closed it using task manager, tried to reconnect, can no longer connect

    Started by karldaine94‎, 08-19-2017 05:19 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 101
    08-20-2017, 03:51 AM Go to last post
  11. Unannounced naman tong maintenance! badtrip

    Hoy dodged yung series ko!!!! Grr pakibalik series ko badtrip!!

    Started by cellist09‎, 08-19-2017 06:02 PM
    1 Garena Staff Post(s)
    • Replies: 4
    • Views: 93
    08-20-2017, 03:49 AM Go to last post
  12. Log in Error

    May problema po ba sa server ohh ako lang nakakaranas nito ngayon?

    Started by sardyent17‎, 08-19-2017 05:18 PM
    2 Pages
    1 2
    1 Garena Staff Post(s)
    • Replies: 48
    • Views: 960
    08-20-2017, 03:49 AM Go to last post
  13. sever maintenance

    admin tanung ko lang kung mayron ba po talagang server maintenance ngayun..kasi po hindi ako makapasok...salamat.pls. reply asap.

    Started by maybejalene‎, 08-19-2017 06:30 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 119
    08-20-2017, 03:49 AM Go to last post
  14. what happened?????

    hindi kami makapaglog-in. wala namang announcement about sa maintenance. please help po.

    Started by 07justin27‎, 08-19-2017 05:19 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 179
    08-20-2017, 03:48 AM Go to last post
  15. Transaction Failed during Mystery Gift NEED HELP!

    I bought 120 worth of RP and I gifted my friend a mystery skin and it said "Transaction Failed" saw my RP get deducted so I went to his PC and no...

    Started by arimakousei13‎, 08-19-2017 12:37 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 35
    08-19-2017, 01:22 PM Go to last post
  16. why this player not getting punish

    so this the problem today is a bad day because i got troll and int my whole game and he harass the chat and our midlane int too but they dont get...

    Started by marjon699‎, 08-19-2017 12:08 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 70
    08-19-2017, 01:20 PM Go to last post
  17. Question pls.. About honor leveling system

    Bakit po ung honor ko di pa rin nag lelevel ? simula nung update ng honor di pa rin nag lelevel samantalang ung friend ko na 3days pa lang nag lalaro...

    Started by ayz.one‎, 08-19-2017 08:22 AM
    • Replies: 2
    • Views: 39
    08-19-2017, 11:43 AM Go to last post
  18. Post League of Legends closes on start

    Whenever i press the Start League of Legends button it just opens for a while then instantly closes. My icon color also does the same, when i press...

    Started by kohosaki02‎, 08-19-2017 09:08 AM
    • Replies: 0
    • Views: 29
    08-19-2017, 09:08 AM Go to last post
  19. Angry Permanently Suspended

    Hello Guys My Accout is permanently Suspended I didnt Even do anything. no scripts, boosting, skins hack not anything. I wasted almost 7k Pesos On...

    Started by jinlovesu2‎, 03-23-2017 02:37 PM
    2 Garena Staff Post(s)
    • Replies: 3
    • Views: 124
    08-18-2017, 10:26 PM Go to last post
  20. Adarna anivia skin

    I TOPPED UP 500rp AND DIDNT GET THE SKIN INSTEAD GOT 600 TICKETS!!! please help

    Started by zmaker123‎, 08-18-2017 07:41 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 43
    08-18-2017, 10:25 PM Go to last post
  21. Missing Icon? From good orb (Pulsefire cait)

    I got an icon which is pulsefire caitlyn in good orb (current event) then few days after nawala po siya? So, i deserve naman ng refund for getting an...

    Started by loco52701‎, 08-18-2017 06:32 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 29
    08-18-2017, 10:25 PM Go to last post
  22. Question Missing bundle in store

    Follow up please. Arcade 2016 Peripherals Bundle Cheers.

    Started by buuukoolz‎, 08-17-2017 02:38 PM
    2 Garena Staff Post(s)
    • Replies: 3
    • Views: 69
    08-18-2017, 10:24 PM Go to last post
  23. No honor reward

    After I reached honor level 3, I didn't received any reward for honor 3.. And now I am already in honor 4.. IGN = Death_Keeper

    Started by Paulo_Rellon‎, 08-18-2017 04:42 PM
    • Replies: 3
    • Views: 41
    08-18-2017, 05:45 PM Go to last post
  24. Please respond Reroll Problem

    Nag open po ako ng great orb tpos po ung nakuha kong skin pinang reroll ko po bago po lumabas ung skin na dapat makukuha ko sa reroll inalttab ko po...

    Started by Scias04‎, 08-17-2017 05:19 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 54
    08-18-2017, 03:51 PM Go to last post
  25. Didn't receive 1 day ip boost from garena energy

    around 2:30 pm today ginamit ko garena energy for 1 day ip boost. naka lagay sa transaction sa garena page successful na daw pero nabawasan na ng 5k...

    Started by jGpogi‎, 08-17-2017 11:17 PM
    2 Garena Staff Post(s)
    • Replies: 4
    • Views: 53
    08-18-2017, 02:27 PM Go to last post
  26. Arcade Boss World Event

    If i buy a 5 Mega Orbs+75 Tickets do i have a chance to get the Soulstealer Vayne Skin Shard?

    Started by khrizjara‎, 08-11-2017 10:12 PM
    • Replies: 7
    • Views: 98
    08-18-2017, 07:05 AM Go to last post
  27. Kadayawan Festival Sale missing skin in store

    Hi, As stated on your announcements >> link here One of the sale skin is Longhorn Alistar, but it seems not in the store. Can't even buy in...

    Started by 3passers‎, 08-17-2017 10:36 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 20
    08-18-2017, 12:05 AM Go to last post
  28. Please ban this intentional feeder

    So I was playing Rammus and my Ahri was against a Zed. She kept begging for ganks but I told her that it would be a waste of time ganking a Zed as a...

    Started by Tonails2‎, 08-17-2017 09:10 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 45
    08-18-2017, 12:05 AM Go to last post
  29. Exclamation Adarna Anivia Event, HELP!

    I just topped up 500 rp and got 600 ARCADE TICKETS instead of the Adarna Anivia Skin/Icon?! (SO if I own the champion anivia and not the skin I...

    Started by majx804‎, 08-17-2017 02:41 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 57
    08-18-2017, 12:00 AM Go to last post
  30. Question about Garena Old & New

    Admin bakit po ganun? pag nagpapatch ako sa luma mabilis pero failed yung paginstall maski manual patch kapag ininstall ko failed. Kaya nagtitiis ako...

    Started by sardyent17‎, 08-10-2017 03:20 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 115
    08-16-2017, 10:24 PM Go to last post

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