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Forum: HELP & SUPPORT

Need help? Report account or technical-related issues here.

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 15,206
      • Posts: 76,154
  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    • Threads: 13,577
    • Posts: 92,431
    Sticky Threads
  1. Sticky Thread Sticky: [Central Thread] Snowdown Challenge Rewards

    Kung nakumpleto nyo po ang nasabing challenge pero walang natanggap na rewards, i-provide po ang information at sundin po ang format na ito: ...

    Started by MOD_Yasuo‎, 01-17-2018 02:04 PM
    1 Garena Staff Post(s)
    • Replies: 20
    • Views: 21
    02-21-2018, 02:39 PM Go to last post
  2. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. im huck plss help me!!!!

    na huck po ako eto po ung user name ko khieyhanna_27 sayang po dami ko na nagastos. may post naman po ako sa fb ko. eto po ohh patunay po na akin ung...

    Started by khieyhanna27‎, 03-14-2016 02:18 PM
    • Replies: 0
    • Views: 294
    03-14-2016, 02:18 PM Go to last post
  2. my account was hack

    LOL PH nhack po ung account q lvl30 IGN JhayCurse sayang mdami ng skins un at summoner icons.. ngtataka aq hndi q n mbuksan wrong password n chineck...

    Started by joeraykun‎, 03-13-2016 08:11 AM
    • Replies: 2
    • Views: 632
    03-14-2016, 02:08 PM Go to last post
  3. Can't refund ANY item in the client store.

    I've had this problem since day 1 of the implementation of the refund system. I should have been able to refund even the most recent CHAMPION...

    Started by ghostrecon28‎, 03-14-2016 08:00 AM
    • Replies: 0
    • Views: 202
    03-14-2016, 08:00 AM Go to last post
  4. Coverted garena load 200 to rp missing! Help admins

    :(:( Pls help, nagload ako today ng 200 rp then I went to buyrp.garena.com Sabi na convert ung dalawang 100 na niload ko pero ung account ko...

    Started by andrea01‎, 03-12-2016 10:36 AM
    • Replies: 2
    • Views: 205
    03-14-2016, 07:51 AM Go to last post
  5. Disconnected from the PVP.net.....again

    So recently when I try to play LoL i keep getting disconnected from the PvP.net and the chat. I dont really mind cause I can message my friends on fb...

    Started by lifeender69‎, 03-13-2016 04:16 PM
    • Replies: 0
    • Views: 103
    03-13-2016, 04:16 PM Go to last post
  6. Manual patch version 6.2 link

    Can someone please give me the link for the manual patch of version 6.2? Thanks guys.

    Started by cyberhawk23‎, 03-13-2016 02:27 PM
    • Replies: 0
    • Views: 81
    03-13-2016, 02:27 PM Go to last post
  7. Angry Skin lost

    Why my Spirit Guard Udyr Lost After Patch Maintenance,:(:(:(

    Started by anao_hunter‎, 03-13-2016 01:34 PM
    • Replies: 0
    • Views: 117
    03-13-2016, 01:34 PM Go to last post
  8. Help me! My league of legends cant start in garena

    Guys Pa help naman ayaw mag start ng Lol ko sa Garena. Pag ka click ko ng "start league of legends" lumalabas authenticating tapos biglang nawawala...

    Started by Walalang2220‎, 03-13-2016 12:15 PM
    • Replies: 0
    • Views: 232
    03-13-2016, 12:15 PM Go to last post
  9. Need Help Gms and Rioters

    Help po may Bug po ata ung Refund Feature nagrefund po kse ako ng tatlong Items Jhin (200 RP) Fullmetal Panth (125 RP, naka sale sya noong binili ko)...

    Started by nessuna_paura‎, 03-13-2016 10:44 AM
    • Replies: 0
    • Views: 139
    03-13-2016, 10:44 AM Go to last post
  10. Disrespectful to my family

    Garena PH please Ban this acc Vanisher25 he has been harrasing my sister through chat when i 1v1 him he said`PA CHUPAIN KO LANG AT KANTUTIN KO...

    Started by A_K_O_N_E_I_L‎, 03-13-2016 06:03 AM
    • Replies: 0
    • Views: 135
    03-13-2016, 06:03 AM Go to last post
  11. GAS problem (latest ver)

    I am experiencing this "Sorry, you don't have an account in this game." issue on GAS v1.5.5 (click to enlarge image) Just found out the...

    Started by zash13x‎, 03-12-2016 11:35 AM
    • Replies: 1
    • Views: 427
    03-12-2016, 11:18 PM Go to last post
  12. Helping my friend regarding of his account.

    A friend of mine cant login in his garena account with Username: wiz.nowang.. Unfortunately, he forgot his email+phone number attached. We played...

    Started by has_slain‎, 03-12-2016 09:12 PM
    • Replies: 0
    • Views: 108
    03-12-2016, 09:12 PM Go to last post
  13. About Gas Spin

    Bakit di ako maka pag spin ang nakalagay eh your account is not existing, pero dati naman akong nakakapag spin. hanggang ngayon gamit ko parin yung...

    Started by Wang-Od‎, 03-12-2016 06:45 PM
    • Replies: 0
    • Views: 140
    03-12-2016, 06:45 PM Go to last post
  14. cant purchase rp

    i cant purchase rp if i press enter something appears and saying "Spam||User doesn't exist"like that

    Started by dagulito511‎, 03-12-2016 06:44 PM
    • Replies: 0
    • Views: 122
    03-12-2016, 06:44 PM Go to last post
  15. Chat restrictions?

    http://tinypic.com/r/23kue6w/9

    Started by jovemaniel‎, 03-12-2016 05:06 AM
    • Replies: 3
    • Views: 171
    03-12-2016, 06:25 PM Go to last post
  16. HELP GM OF LOLPH! My account is in Ping error!

    Ping ko oh! Sa Com. shop d2 sa amin, mga katabi ko 20-32 ping pero ako ayan, lage ganyan!! SANA AYUSIN NIYO...

    Started by airbornsky‎, 03-12-2016 05:01 PM
    • Replies: 1
    • Views: 135
    03-12-2016, 06:11 PM Go to last post
  17. selling his account

    selling his account

    Started by KotaruSetsuke‎, 03-12-2016 04:32 PM
    • Replies: 2
    • Views: 130
    03-12-2016, 05:01 PM Go to last post
  18. False Accusation lead to Chat Restriction

    So the rumor is true. Kahit wala kang sinasabi ma-chachat restriction ka. Nagbasa ako sa ilang mga post dito sa forum. Wala pa ring reply kahit...

    Started by sayonarakhel‎, 03-11-2016 09:02 PM
    • Replies: 7
    • Views: 547
    03-12-2016, 03:48 PM Go to last post
  19. I just got chat restricted without chatting

    Lmao JESUS CHRIST a messaged popped up because I was "toxic to the community" Chat logs below? None. Game 1 Me : -------------- Literally...

    Started by pau.x3‎, 03-12-2016 01:30 AM
    • Replies: 2
    • Views: 219
    03-12-2016, 03:04 PM Go to last post
  20. Permanently Suspended Account.

    I've logged into my email associated with my account and there are no warning or what so ever.. Only transaction emails that i have top-up.. I hope...

    Started by 19Lrak‎, 03-12-2016 02:17 PM
    • Replies: 0
    • Views: 349
    03-12-2016, 02:17 PM Go to last post
  21. Help Me!!!!!

    Please help my LoL won't update to 6.5 :(

    Started by nightshade2015‎, 03-12-2016 02:05 PM
    • Replies: 0
    • Views: 84
    03-12-2016, 02:05 PM Go to last post
  22. Help Banned Account

    my account is perma banned for no reason at all ive been playing this game for as long as i can remember and now im banned instantly without even...

    Started by lRlGlXl‎, 03-11-2016 06:34 PM
    • Replies: 3
    • Views: 291
    03-12-2016, 01:27 PM Go to last post
  23. somoene is using my account

    someone is using my account and I cannot change the password because I forget my phone number and my email. so please give me some solution..tahnk u...

    Started by talawits_123‎, 03-12-2016 12:24 PM
    • Replies: 1
    • Views: 132
    03-12-2016, 01:05 PM Go to last post
    • Replies: 7
    • Views: 280
    03-12-2016, 12:47 PM Go to last post
  24. No icons/ no summoner's spell

    NEED help pls... see the pic

    Started by Cloud.ChaserZ‎, 03-12-2016 09:45 AM
    • Replies: 5
    • Views: 187
    03-12-2016, 10:32 AM Go to last post
  25. Team 5v5 Profile Visual bug

    In profile shows Team 5v5 1 Win 0 Losses even tough im not included in any rank team

    Started by Plant02‎, 03-12-2016 10:00 AM
    • Replies: 0
    • Views: 107
    03-12-2016, 10:00 AM Go to last post
  26. pldt ultera pvp disconection problem

    Started by 0StrikerS0‎, 03-12-2016 09:24 AM
    • Replies: 0
    • Views: 123
    03-12-2016, 09:24 AM Go to last post
  27. #GASlolassist - Skin Not Received

    I don't really know where to post. But anyway, I'm already late about the news. I just remembered that I joined #GASlolassist event and just now, I...

    Started by Wei_1014‎, 03-10-2016 07:37 PM
    • Replies: 3
    • Views: 438
    03-12-2016, 08:14 AM Go to last post
  28. Fail Chat Restriction

    Ano to? zz portal lang nilagay ko tapos chat restriction nanaman? Mahilig kaming mag 5v5 sa dynamic queue at kakatapos lang nang unang chat...

    Started by chrno13‎, 03-11-2016 12:42 AM
    • Replies: 6
    • Views: 399
    03-11-2016, 11:17 PM Go to last post
  29. Unreasonable ban with evidence :)

    http://postimg.org/image/xxfq1jspl/dc6f6576/

    Started by DeathByHarakiri‎, 03-11-2016 11:14 PM
    • Replies: 0
    • Views: 114
    03-11-2016, 11:14 PM Go to last post

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