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Forum: HELP & SUPPORT

Need help? Report account or technical-related issues here.

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    • Threads: 28,655
    • Posts: 131,532
    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 15,106
      • Posts: 75,828
  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    • Threads: 13,497
    • Posts: 92,177
    Sticky Threads
  1. Sticky Thread Sticky: [Central Thread] Snowdown Challenge Rewards

    Kung nakumpleto nyo po ang nasabing challenge pero walang natanggap na rewards, i-provide po ang information at sundin po ang format na ito: ...

    Started by MOD_Yasuo‎, Today 02:04 PM
    1 Garena Staff Post(s)
    • Replies: 4
    • Views: 5
    Today, 06:35 PM Go to last post
  2. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. Unhappy League Screensaver error

    So I downloaded the League Screensaver and was looking forward to using it on my laptop. I finished the download and i clicked run and i isntalled...

    Started by toruknight‎, 04-02-2016 10:43 PM
    • Replies: 1
    • Views: 729
    04-03-2016, 12:22 AM Go to last post
  2. Chat List

    My friends can't see me online on chat list, but i can see them. So what's with the problem?

    Started by ballsnimanoy‎, 04-02-2016 09:36 PM
    • Replies: 0
    • Views: 98
    04-02-2016, 09:36 PM Go to last post
  3. XP Boost in lvl 30

    Sir/Ma'am, paano ko maalis yung xp boost ko na nabili ko gamit GE. Lvl 30 naman na ako. Napindot ko kasi.

    Started by babut_123‎, 04-02-2016 05:47 PM
    • Replies: 1
    • Views: 92
    04-02-2016, 08:22 PM Go to last post
  4. Help po same problem again

    Started by dwl-blinky‎, 04-02-2016 04:36 PM
    • Replies: 1
    • Views: 104
    04-02-2016, 05:32 PM Go to last post
  5. Played solo rank; game didn't launch, brought be back to lobby but I incurred a LEAVE

    I queued for a ranked game and have locked in my Champ successfully, Then the queue suddenly went ended, I got a pop up notif saying "game didn't...

    Started by twisted28‎, 04-02-2016 03:58 PM
    • Replies: 0
    • Views: 102
    04-02-2016, 03:58 PM Go to last post
  6. Unable to launch LoL client

    This problem was already happening to me since last week. It suddenly happened as i got home from school. I tried patching it, but sadly, no luck. I...

    Started by xtimenestx‎, 04-02-2016 09:52 AM
    • Replies: 0
    • Views: 98
    04-02-2016, 09:52 AM Go to last post
  7. i'm online but appear offline to my friends :((

    pahelp naman po :((

    Started by aljeggwapo‎, 04-02-2016 09:06 AM
    • Replies: 1
    • Views: 70
    04-02-2016, 09:06 AM Go to last post
  8. SGU missing! Please read

    http://forum.lol.garena.ph/showthread.php?144556-Refund-bug-HELP-PLEASE I'm the same one who made this thread and it seems like no one is taking...

    Started by chuweechu‎, 04-02-2016 08:08 AM
    • Replies: 0
    • Views: 109
    04-02-2016, 08:08 AM Go to last post
  9. Question LP decrease outta no where

    So i just got on my series and I lost 2 games but points was reduced to 69. How in the world that happened?

    Started by hellbourne14‎, 04-02-2016 01:30 AM
    • Replies: 1
    • Views: 134
    04-02-2016, 02:08 AM Go to last post
  10. Angry Please fix

    I just recently downloaded garena and... The arrow/cursor won't show up in game, because of that i cannot play well. The mouse works but the arrow...

    Started by crowcoke‎, 04-01-2016 09:58 PM
    • Replies: 0
    • Views: 74
    04-01-2016, 09:58 PM Go to last post
  11. Cant buy any champions using IP

    so I'm suffering from this problem for months now i just :(wanted this to be fix ASAP

    Started by andrewbryan‎, 04-01-2016 09:07 PM
    • Replies: 0
    • Views: 64
    04-01-2016, 09:07 PM Go to last post
  12. Post PvP.net fatal error how to remove error

    pvp.net fatal error 0002

    Started by jeiloaquino12‎, 04-01-2016 07:34 PM
    • Replies: 0
    • Views: 480
    04-01-2016, 07:34 PM Go to last post
  13. Help, cant log in!

    NVM, invalid image url

    Started by CJXIV‎, 04-01-2016 06:33 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 109
    • Views: 2,676
    04-01-2016, 07:07 PM Go to last post
  14. Cant log in

    new patch po ba? bakit hindi mka log in. reply po ADMIN #ASAP

    Started by nvrhd.ninja‎, 04-01-2016 07:04 PM
    • Replies: 0
    • Views: 62
    04-01-2016, 07:04 PM Go to last post
  15. i cant login to the server

    i cant log in to the server please help me. I just updated league of legends ang i cant log in to server. please help..

    Started by patrickjeaster‎, 04-01-2016 06:56 PM
    • Replies: 6
    • Views: 213
    04-01-2016, 06:59 PM Go to last post
  16. Angry Ohh ano na !! Ng yayari sa lol log in error na!!!

    Ohh ano na !! Ng yayari sa lol log in error na!!! Gaya gaya kasi sa ibang bansa bday ni draven? Pota fix nyo lol nyo hndi puro gaya na lang sa ibang...

    Started by Updater21‎, 04-01-2016 06:45 PM
    • Replies: 3
    • Views: 207
    04-01-2016, 06:51 PM Go to last post
  17. April 1, 2016

    d ako makaconnect sa server why?

    Started by maxwarrior‎, 04-01-2016 06:51 PM
    • Replies: 0
    • Views: 207
    04-01-2016, 06:51 PM Go to last post
  18. acount banned

    my 5yrs account has been permanently banned is there any way to retrieve my account?? i only leave 3x in my whole game history because of internet...

    Started by mickz_04‎, 04-01-2016 10:31 AM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 161
    04-01-2016, 06:51 PM Go to last post
  19. Shells to RP Exchange

    I topped up shells worth 100 pesos and exchanged it to RP. while in the process, it took too long to credit the RP in the Purchase RP Window. due to...

    Started by patrickrenz45‎, 04-01-2016 03:25 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 232
    04-01-2016, 06:47 PM Go to last post
  20. please retieve my account

    sir i forgot my email d ko na ma alala kong anu gamit kong email sa account kong "khenghen" sir please hope help nyo ko

    Started by etonayatae‎, 04-01-2016 11:25 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 89
    04-01-2016, 06:45 PM Go to last post
  21. Log in error!!!

    LOL GARENA PAKI AYOS PO AGAD PLEASE :( SAYANG ORAS xD

    Started by hypergaming21‎, 04-01-2016 06:44 PM
    • Replies: 0
    • Views: 86
    04-01-2016, 06:44 PM Go to last post
  22. cant connect in server

    please help me because I cant connect to the sever :o~

    Started by medeix01‎, 04-01-2016 06:43 PM
    • Replies: 0
    • Views: 91
    04-01-2016, 06:43 PM Go to last post
  23. Help Log In Eror

    http://imgur.com/HL5LCfM

    Started by crypth‎, 04-01-2016 06:41 PM
    • Replies: 0
    • Views: 89
    04-01-2016, 06:41 PM Go to last post
  24. LoL wont open after clicking start on garena messenger

    LoL wont open after clicking start League of Legends on garena messenger. it says "authenticating" but nothing happens.

    Started by perea06‎, 03-31-2016 08:29 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 280
    04-01-2016, 06:40 PM Go to last post
  25. I have been hacked! Please help me!

    So, I was playing league. After the game, I just saw that someone was using my account somewhere and I can't login to Garena anymore. I have to go...

    Started by TheEngineerGuy‎, 03-31-2016 06:34 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 107
    04-01-2016, 06:38 PM Go to last post
  26. Smile Hacker/Hacking SIte

    Pa report nalang neto <3 IGN Niya JanRexGaming

    Started by milton64XD‎, 04-01-2016 06:08 PM
    • Replies: 0
    • Views: 73
    04-01-2016, 06:08 PM Go to last post
  27. Exclamation No skin's in my Game..

    Help me please. I don't understand it... It says that I owned that skin and in my profile it doesn't show? Please help. "I owned some the skins and...

    Started by vixx_el.diablo‎, 04-01-2016 06:02 PM
    • Replies: 0
    • Views: 56
    04-01-2016, 06:02 PM Go to last post
  28. Hacker - Phishing Website

    Please do the necessary. http://picpaste.com/reportnow-zXYXXj1U.jpg

    Started by dimensionlink‎, 04-01-2016 05:43 PM
    • Replies: 0
    • Views: 59
    04-01-2016, 05:43 PM Go to last post
  29. Getting disconnected from chat

    so I'm getting disconnected from chat over and over again but i could still do normal things and i could still play. the internet is fine its just...

    Started by itsmeeemario‎, 04-01-2016 02:16 PM
    • Replies: 0
    • Views: 95
    04-01-2016, 02:16 PM Go to last post
  30. Unhappy constantly disconnection from pvp.net server

    Good day! bakit kaya ganito yung nangyayari sa LOL lagi akong na di-disconnect pero pag ingame na ako ang ping ko is 35- below pero sa pvp...

    Started by scyders081‎, 04-01-2016 09:25 AM
    • Replies: 0
    • Views: 99
    04-01-2016, 09:25 AM Go to last post

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