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Forum: HELP & SUPPORT

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 15,109
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  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    Sticky Threads
  1. Sticky Thread Sticky: [Central Thread] Snowdown Challenge Rewards

    Kung nakumpleto nyo po ang nasabing challenge pero walang natanggap na rewards, i-provide po ang information at sundin po ang format na ito: ...

    Started by MOD_Yasuo‎, 01-17-2018 02:04 PM
    1 Garena Staff Post(s)
    • Replies: 4
    • Views: 5
    01-17-2018, 06:35 PM Go to last post
  2. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. Garena Email Support NOT RESPONDING

    Bakit ayaw mag respond ng lol na ichange ang email ko? Or matagal lang talaga ang process ng pag change ng email? Ticket#: 16336441....

    Started by dotnet1337‎, 12-15-2017 09:13 PM
    • Replies: 1
    • Views: 2
    12-15-2017, 11:18 PM Go to last post
  2. What happens if I shut down my pc while downloading League

    So im reinstalling league and I need to sleep. What happens if i shut my computer down while downloading it? Will it go back to zero given that I...

    Started by cl.perine‎, 12-15-2017 08:24 PM
    • Replies: 1
    • Views: 2
    12-15-2017, 10:11 PM Go to last post
  3. Modskin on a PC

    Hi, gusto ko lang mag tanong kung ma-baban ba ako kung yung gumamit ng computer ay nag modskin tapos non ay tapos na syang mag laro. Edi ako na,...

    Started by putlaputim‎, 12-15-2017 06:37 PM
    • Replies: 1
    • Views: 2
    12-15-2017, 07:29 PM Go to last post
  4. Post Fix your game please

    nagranked (flex) ako diko kasama ka-team ko discord kami tas habang naglalaro sabay sabay na lang kami naddc please fix it stable naman internet namin

    Started by Slaypi‎, 12-15-2017 01:18 PM
    • Replies: 1
    • Views: 2
    12-15-2017, 01:57 PM Go to last post
  5. Find Match in AI

    Putek wala naman lumalabas na acceptan bigla nalang mag kaka penalty?? at nakakailong dodge nadaw ako or di pag accept. lowbies palang ako pero my...

    Started by eks_ramcel‎, 12-14-2017 11:38 PM
    • Replies: 0
    • Views: 1
    12-14-2017, 11:38 PM Go to last post
  6. Angry Garena Support not responding

    ive been trying to recover my account since November. and this december they dont seem to give a anymore.. ive been trying to get a follow up...

    Started by Jillatin01‎, 12-12-2017 02:35 PM
    2 Garena Staff Post(s)
    • Replies: 4
    • Views: 5
    12-14-2017, 08:13 PM Go to last post
  7. Rp bug!

    My friend got free 400 rp and he can use it to buy things without top up is that a bug or event?

    Started by hotshot209‎, 12-14-2017 07:45 PM
    • Replies: 1
    • Views: 2
    12-14-2017, 08:00 PM Go to last post
  8. RP amount isn't updating

    So I bought 500 shells yesterday, all accounted for in my purchase history. Then I immediately had them converted into RP, apparently getting myself...

    Started by ProfPeanut‎, 12-14-2017 09:35 AM
    2 Garena Staff Post(s)
    • Replies: 3
    • Views: 4
    12-14-2017, 05:15 PM Go to last post
  9. Urf rewards?

    Asan na?

    Started by Wintergrey‎, 12-13-2017 11:29 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    12-14-2017, 03:58 AM Go to last post
  10. urf reward san na?

    san na yung rewards sa urf rank? |

    Started by noybinoybi‎, 12-13-2017 12:12 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    12-14-2017, 03:58 AM Go to last post
  11. Exclamation FPS In Game.

    Good day po mam/sir. Nag ta-taka po ako kung bakit po ang FPS ko ay hindi umaangat sa 60. Ang previous FPS ko po ay umaabot po ng 201. Need ko po...

    Started by kate98‎, 12-11-2017 08:49 PM
    3 Garena Staff Post(s)
    • Replies: 7
    • Views: 8
    12-14-2017, 03:49 AM Go to last post
  12. Wrong game mode is released???

    IDK if delayed or mali ung game mode na narelease but instead of ARURF, lumabas is legend of the poro king. Pero based sa achievement list sa baba,...

    Started by mrbroxman‎, 12-13-2017 03:16 PM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 4
    12-14-2017, 03:48 AM Go to last post
  13. Discount Code not working

    So I was trying to use a discount code for the shopping cart thing and when I tried to apply the code, it said DISCOUNT CODE NOT FOUND. I was just...

    Started by BeNaruTen‎, 12-13-2017 04:48 PM
    1 Garena Staff Post(s)
    • Replies: 5
    • Views: 6
    12-14-2017, 03:45 AM Go to last post
  14. About urf ranking

    KELAN PO MA RERECIEVE UNG SKINS NA PAX TF SIVIR JAX?:eek::eek::eek::eek::eek::eek::eek:

    Started by miki0029‎, 12-13-2017 05:18 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    12-14-2017, 03:44 AM Go to last post
  15. Urf Ranking Inquiry

    Or maybe I've misunderstood something in the mechanics... Was it suppose to be topped in bulk?

    Started by KeyJayPi‎, 12-11-2017 08:09 PM
    2 Garena Staff Post(s)
    • Replies: 10
    • Views: 11
    12-14-2017, 03:44 AM Go to last post
  16. Thumbs down Double gankplank ss ?!

    Rito ?! Really ? double gp ss ? seems balanced right ? I think you're getting cocky about this champs. please if this is a bug, please do something...

    Started by mean210828‎, 12-14-2017 12:06 AM
    • Replies: 1
    • Views: 2
    12-14-2017, 02:36 AM Go to last post
  17. Thumbs down Ano to lokohan n lng tayo ?

    Ano to ? Lokohan n lng tayo? sa mga player mas mababa p samin p tapos pag pangit laro nag reklamo ka ? sila p galit? picking pa lng jusmiyo? dun pala...

    Started by Lord_Shimoroto‎, 12-14-2017 12:59 AM
    • Replies: 3
    • Views: 4
    12-14-2017, 02:33 AM Go to last post
  18. Jewel Hunt Rule

    Hello. Ask ko lang if totoo yung Rule No. 13 ng Jewel Hunt sa Questions. If nag iwan ako ng 800 + na crystal shards tapos nag december 18 bali...

    Started by chuunibyou134‎, 12-13-2017 06:03 PM
    • Replies: 3
    • Views: 4
    12-14-2017, 01:01 AM Go to last post
  19. Why 40%

    I am sure that i have topped up 300 RP. And i am only placed in Top 40% but Top 20% has a 300 topup. Where to make sure that I have 300 rp topped up

    Started by The_Kaiju‎, 12-12-2017 05:24 PM
    • Replies: 9
    • Views: 10
    12-13-2017, 10:34 PM Go to last post
  20. Account banned

    Hello I'm banned for using mod skin but I don't get it :( I don't use mod skin I deleted it all at this computer but I just used it past but I had...

    Started by Lifeonblack‎, 11-09-2017 01:54 PM
    5 Garena Staff Post(s)
    • Replies: 19
    • Views: 20
    12-13-2017, 04:19 PM Go to last post
  21. Question URF Ranking Rewards Issue

    Nasa top 40% na po ako sa Event, nakalagay dun sa information ay " Reward Distribution 2017/12/12 12:00PM " Pero wala parin po akong natatanggap...

    Started by seking215‎, 12-12-2017 05:40 PM
    1 Garena Staff Post(s)
    • Replies: 9
    • Views: 10
    12-13-2017, 01:03 PM Go to last post
  22. Unhappy Shopping Cart Fail Purchase

    I have been trying to contact Garena Support regarding the issue on purchasing a skin where I didn't know that I still haven't purchased the champion...

    Started by themesiah2k14‎, 12-12-2017 08:53 AM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 4
    12-13-2017, 11:07 AM Go to last post
  23. Club max at 100

    hey guys, just wanted to ask when the club max of members will be set to 100? i saw it in pbe in other servers, they are already at 100 cap. so how...

    Started by iceprincedj‎, 12-13-2017 10:20 AM
    • Replies: 0
    • Views: 1
    12-13-2017, 10:20 AM Go to last post
  24. Exclamation Hextech bad motivator - unlocking masteries

    https://drive.google.com/open?id=1z3z5n3puUZwH0U1wgZTpjNu0anMTEGDq ( Please see link, to see the error message ) Hi, earlier today, 12/04/17,...

    Started by cutiekatie21‎, 12-04-2017 12:27 AM
    1 Garena Staff Post(s)
    • Replies: 3
    • Views: 4
    12-13-2017, 10:05 AM Go to last post
  25. Yung sinend ng garena na maling link

    Sir eto po yung sinend ng garena http://csph.garenanow.com/otrs/public.pl?Action=PublicSurvey&PublicSurveyKey=4fef0b7874c9daa30b1f7abbdedd3039 Bat...

    Started by strike_000‎, 12-13-2017 07:57 AM
    • Replies: 0
    • Views: 1
    12-13-2017, 07:57 AM Go to last post
  26. Is the Shopping Cart going to be permanent?

    https://shoppingcart.lol.garena.ph/ Personally, I find this convenient in buying shop items w/o having to open the client. Would be nice too if...

    Started by KeyJayPi‎, 12-13-2017 07:32 AM
    • Replies: 0
    • Views: 1
    12-13-2017, 07:32 AM Go to last post
  27. URF Reward distribution

    Sabi sa website ng lol.garena.ph: Event Period: December 5, 7:00 PM ~ December 11, 11:59 PM Reward Distribution: December 12:00 PM Pero ang...

    Started by POGI.Boom‎, 12-12-2017 12:25 PM
    1 Garena Staff Post(s)
    • Replies: 5
    • Views: 6
    12-13-2017, 06:26 AM Go to last post
  28. URF ranking issue

    Good day po, ask ko lang po. nagpaload ako ng 500GS kagabi then buy RP ng 500 din tapos chineck ko ngayon yung URF Ranking ko nasa top 20% lang...

    Started by melson1‎, 12-10-2017 10:07 PM
    2 Garena Staff Post(s)
    • Replies: 7
    • Views: 8
    12-13-2017, 06:26 AM Go to last post
  29. Unhappy Any Moderator here? Looking for help here on my Mobile and Email address.

    Hi i want to change my Email and Mobile number on this account.. i recent change this account password and mobile number last year 2016.. but now i...

    Started by trustmecondom‎, 12-12-2017 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    12-13-2017, 06:21 AM Go to last post
  30. Nahack acc ng friend ko

    Nahack acc ng tropa ko. pero na open na ulit. kaso yung number iba na. nawawala Change button sa tabi ng mobile number. pano po to mapalitan ?

    Started by tabuguk‎, 12-12-2017 02:23 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    12-13-2017, 06:16 AM Go to last post

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