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Forum: HELP & SUPPORT

Need help? Report account or technical-related issues here.

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  1. Post concerns on installation, patching and updating your LoL (cannot patch/update, cannot install, etc.)

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    • Threads: 28,673
    • Posts: 131,577
    1. Experiencing game crashes or discovered an in-game bug? Post it here!

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      • Threads: 15,117
      • Posts: 75,855
  2. Post LoL connectivity issues here: can't connect, lags, delays and so on

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    • Threads: 13,499
    • Posts: 92,185
    Sticky Threads
  1. Sticky Thread Sticky: [Central Thread] Snowdown Challenge Rewards

    Kung nakumpleto nyo po ang nasabing challenge pero walang natanggap na rewards, i-provide po ang information at sundin po ang format na ito: ...

    Started by MOD_Yasuo‎, 01-17-2018 02:04 PM
    1 Garena Staff Post(s)
    • Replies: 8
    • Views: 9
    Yesterday, 07:50 PM Go to last post
  2. Sticky Thread Sticky: Troubleshooting for Performance and FPS Issue

    TABLE OF CONTENTS #2 Configure In-Game Settings Click Me #3

    Started by MOD_Blitzcrank‎, 07-01-2015 01:08 PM
    11 Garena Staff Post(s)
    • Replies: 10
    • Views: 34,806
    05-23-2017, 07:18 PM Go to last post
  3. Staff Icon 2 Sticky Thread Sticky: Read Me!

    Hey Summoners, For any account-related concerns and inquiries, kindly contact our Customer Support Team here: http://www.garena.ph/support/email/...

    Started by LoL_PH_Admin‎, 12-18-2015 05:50 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 20,583
    12-18-2015, 05:50 PM Go to last post
  4. Staff Icon 2 Sticky Thread Sticky: Account Support FAQs

    Account Support FAQs Customer Support Team replies within 24-48 hours. They are available from Monday to Sunday between 10 AM - 7 PM only (does...

    Started by LoL_PH_Admin‎, 03-04-2015 12:20 PM
    13 Garena Staff Post(s)
    • Replies: 12
    • Views: 94,988
    03-04-2015, 04:13 PM Go to last post
  5. Staff Icon 2 Sticky Thread Sticky: Technical Support FAQs

    Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first. If you...

    Started by LoL_PH_Admin‎, 05-14-2014 03:39 PM
    1 Garena Staff Post(s)
    • Replies: 0
    • Views: 32,906
    05-14-2014, 03:39 PM Go to last post
    Normal Threads
  1. Paano to ayusin mga sir?

    Started by StalinChan‎, Today 12:00 PM
    • Replies: 0
    • Views: 1
    Today, 12:00 PM Go to last post
  2. Unhappy The Card Master's Draw Event. Skin cards.

    How to use skin cards? I have Legendary and Ultimate skin cards. Does exchanging them into essence/keys is the only way to use them?

    Started by 12dXMeTaNOIA12‎, Yesterday 05:50 PM
    • Replies: 7
    • Views: 8
    Today, 11:12 AM Go to last post
  3. Help po! Can't Unlock a champion shard PERMANENTLY

    Hi, ayaw niya mag unlock. Na try ko na rin yung sinasabi sa NA boards na try and try lang daw sa pag unlock and kakagat din siya. kaso ito hindi, 3...

    Started by bobofireworks29‎, 11-13-2017 07:03 PM
    3 Garena Staff Post(s)
    • Replies: 12
    • Views: 13
    Today, 09:13 AM Go to last post
  4. start na ng season 8 di ko parin natatanggap yung ranked reward

    Start na ng season 8 di ko parin nakukuha yung ranked reward matapos yung s7 sabi nyo after 1 month,wala parin yung reward di ko pa natatanggap yung...

    Started by deathgasm12‎, Today 08:06 AM
    • Replies: 0
    • Views: 1
    Today, 08:06 AM Go to last post
  5. Masterdraw's Lucky Card

    PA HELP NAMAN PO ANG SABI SA INSTRUCTION NG MASTERDRAW Draw cards on skin selection Items under Skin Selections are in different card values...

    Started by rvl.judicator‎, Yesterday 07:53 PM
    • Replies: 4
    • Views: 5
    Today, 07:51 AM Go to last post
  6. Master Draw event.

    Whenever I go to the event page https://masterdraw.lol.garena.ph I only get black screen. Any thoughts?

    Started by 6kGamesSupport‎, Today 06:33 AM
    • Replies: 0
    • Views: 1
    Today, 06:33 AM Go to last post
  7. The Card Master's Draw sa event pong ito.

    magkano po archlight yorick para ma redeem ?. may card value po kasi ako 175 di pa rin maredeem

    Started by myrrone001177‎, Yesterday 01:52 PM
    • Replies: 1
    • Views: 2
    Today, 04:17 AM Go to last post
  8. Blank Skin Selection Card Event

    It appears that the Skin Selection Table is blank. I can't draw any cards?? Please help

    Started by playermedia311‎, Today 04:12 AM
    • Replies: 0
    • Views: 1
    Today, 04:12 AM Go to last post
  9. Australia heat wave killing thousands of bats

    https://www.facebook.com/events/156577584896684/

    Started by kjhyn451‎, Today 03:12 AM
    • Replies: 0
    • Views: 1
    Today, 03:12 AM Go to last post
  10. I cant draw any card

    I cannot draw any card, I have 210 cards but nothing shows on skin selection or skin tier selection

    Started by sh0n12‎, Today 02:25 AM
    • Replies: 0
    • Views: 1
    Today, 02:25 AM Go to last post
  11. Change Region

    im just wondering why I am having this error message? after logging in and clicked "PLAY", it will route to a page where it says i need to create a...

    Started by hiwirocks‎, Yesterday 11:05 PM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    Today, 01:30 AM Go to last post
  12. Inting in Ranked Game

    Since bawal po ang name calling saka mag send ng link para sa video pano po mapunish tong player na nag INT sa rank game at toxic. Nagamit kona po...

    Started by hanslolacc‎, Yesterday 04:45 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    Today, 01:28 AM Go to last post
  13. Tulong naman ASAP pls panotice

    ano ba yan! lahat ng pinag ipunan kong skin shard nawala. may nang hack kase ng account ko. nag file na ako ng report na palitan yung account email...

    Started by Gab.XD80‎, Yesterday 03:17 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    Today, 01:17 AM Go to last post
  14. Moved: Runepage

    Started by azbits07‎, Yesterday 06:40 PM
    • Replies: -
    • Views: -
    Yesterday, 06:40 PM Go to last post
  15. Transfer Game files

    Is there a way I could transfer the game files from oce client to garena client so I don't have to re-download the game?

    Started by TheCakeinator‎, Yesterday 02:41 PM
    • Replies: 1
    • Views: 2
    Yesterday, 03:06 PM Go to last post
  16. Moved: Runes Error?

    Started by iloveharem99‎, Yesterday 01:02 PM
    • Replies: -
    • Views: -
    Yesterday, 01:02 PM Go to last post
  17. How was my account banned?

    My account was banned and I cant even log into garena. I never borrowed this account, I never cheated, never used any third party program, and was...

    Started by DannaV11‎, 01-18-2018 07:28 PM
    • Replies: 8
    • Views: 9
    Yesterday, 12:33 PM Go to last post
  18. Shells

    I cannot load a 20php shells?

    Started by khrizjara‎, Yesterday 08:17 AM
    1 Garena Staff Post(s)
    • Replies: 1
    • Views: 2
    Yesterday, 12:01 PM Go to last post
  19. Malala na talaga mga players dito

    Grabe! Ni isang placement games ko. Kahit anong may border binibili na talaga. Grabe na. Ano ba to? Hanggang kelan ba to? Ganito nalang ba parati?...

    Started by 19neva_cheat89‎, Yesterday 01:12 AM
    1 Garena Staff Post(s)
    • Replies: 4
    • Views: 5
    Yesterday, 11:52 AM Go to last post
  20. Moved: Solution for 76% installing error?

    Started by narrokk‎, 01-19-2018 10:38 PM
    • Replies: -
    • Views: -
    01-19-2018, 10:38 PM Go to last post
  21. Angry loyal player since 2012

    una sa lahat di ko alam kung nasa tamang discussion ako, di ko na rin kasi alam kung pano ang pasikut sikot dito sa forums, gusto ko lang itanong...

    Started by chrakhet‎, 01-13-2018 10:41 PM
    2 Garena Staff Post(s)
    • Replies: 5
    • Views: 6
    01-19-2018, 10:35 PM Go to last post
  22. How long does a garena support rep reply.

    Hi. I sent an email to a garena support regarding an account that got hacked. usually I recieve an automated email after i send the email, and get a...

    Started by Gremlin405‎, 01-19-2018 10:03 PM
    • Replies: 0
    • Views: 1
    01-19-2018, 10:03 PM Go to last post
  23. Please Ban This Rank Troller Feeder and Quiter

    Tong Troller nag feefeed tas nag haharas plus inappropriate word

    Started by GABBYPLAYEDMC‎, 01-19-2018 07:33 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    01-19-2018, 09:31 PM Go to last post
  24. Pa help naman po ma retrieve ng Lol account ko...

    Sir pede po ba ma unban ung LOL account ko kasi naban po dahil sa excessive trashtalking na kaibigan ko naman po ang may gawa... Need answer po d2...

    Started by RHBW10‎, 01-19-2018 05:56 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    01-19-2018, 09:30 PM Go to last post
  25. Need help...... Loot is missing

    When Im introducing the LOL to my nephew and now practicing playing LOL , yesterday my nephew accidentally used all my loots, skins shard and...

    Started by ChikmakZ‎, 01-19-2018 03:37 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    01-19-2018, 09:26 PM Go to last post
  26. Snowdown Event

    Hello po pa tulong nman po about sa event wala pa ksi yung rewards ayaw ksi mag reply ng support team

    Started by modifier23‎, 01-19-2018 11:46 AM
    1 Garena Staff Post(s)
    • Replies: 5
    • Views: 6
    01-19-2018, 09:23 PM Go to last post
  27. Queuing then afk to remake many times

    IGN: nakaka aksaya ng oras lalo na ngaung start ng rank season even tho flex this is not excusable match history tells he trolls only on flex and...

    Started by yuuichi14‎, 01-18-2018 05:03 PM
    1 Garena Staff Post(s)
    • Replies: 2
    • Views: 3
    01-19-2018, 09:21 PM Go to last post
  28. Moved: Can't edit runes

    Started by mocking.jay‎, 01-19-2018 06:29 PM
    • Replies: -
    • Views: -
    01-19-2018, 06:29 PM Go to last post
  29. change password

    Dear Sir/Ma'aam rereport lang po ako ..gusto ko po kase ma change pass yung account ko ... hindi ko na po kase alam yung mobile number niya gusto...

    Started by kurimaw1997‎, 01-07-2017 07:06 PM
    1 Garena Staff Post(s)
    • Replies: 9
    • Views: 532
    01-19-2018, 04:05 PM Go to last post
  30. Bawal na mag Reconnect??

    bawal na pala mag reconnect https://prnt.sc/i2je3b

    Started by EzPzJuicyLemon‎, 01-19-2018 04:00 PM
    • Replies: 0
    • Views: 1
    01-19-2018, 04:00 PM Go to last post

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